DCH Brunswick Toyota Service Center

SS SS

Best Toyota authorized service center. Staffs are down to earth people. Very cost effective. They will tell everything upfront. They suggest us the services but they don't force anyone to do. I always take their recommendations. Going there since 2017. No complaints, happy customer since then. They started to offer free uber ride if the wait time is more. Nice waiting area with some refreshments. You can surely take your calls from here. Not sure why they closed their computer waiting room where we can browse during waiting and they need to resume their car wash services as welll. Overall best reliable Toyota service center.

ramy ayad

Sunroof replacement turns into 3 weeks of nightmare. The cost is $4,900 = $1,300 in part + Labor My sunroof exploded on the highway, I called the second day and dropped the car off for quotation and repair. They said it will cost $2,400 (Parts and Labor) and I added a transmission fluid change ($800) They claim to have done the repair I went to pick up the car and the sunroof won't open and leaking air, broken glass everywhere, dented the car and I can hear a lot of broken glass still in the roof rolling around while I am driving Dropped the car off again and they asked for another $2,400 to remove the glass. After opening up a case with Toyota they claimed that they have told me not to drive the car (never happened, the car was at their facility for 3 weeks unless they told me to take it) Worst service, worst attitude (ex: the customer service told me when I was complaining "the insurance paid, you didn't pay", when I said I don't trust the transmission service you have done for the lake of care you presented they said, "Do you want me to drain the transmission fluid" and a lot of these examples) Just bad attitude, horrible service, doesn't take ownership of the issue, never said we are sorry just keep defending, making fake claims and accusation to get out of the situation. I wish I took more pictures, but I just didn't expect this!! REALLY if you care about your car don't even do an oil change in this place EDIT: New discovery (added a picture) ceiling light fixture can't go back in place, it is completely damage. Thank you DCH Toyota Brunswick !!

Edward jimenez

Love this place so much I service all of my vehicles here even non Toyota cars. They take great care of my Honda CR-V, my Highlander and my Jeep Grand cherokee

Theresa C.

I've been a part of DCH Brunswick Toyota family since June 2018. My Service Advisors- Steven, Kervis, Kevin, Fernando... Mike@Service Manager, Andre'@Auto Repair Manager and DCH trained&certified Auto Repair Technicians, have been efficient, knowledgeable, honest, courteous, helpful and very detail-oriented with my vehicle service needs. They provide 💎EXCEPTIONAL Advisory service each and every time I'm due in for vehicle service. They are thourough in providing information on needed repairs, price breakdowns and adjustments and work tirelessly to make sure that my vehicle is in TOP SHAPE and runs smoothly and efficiently. Thank you Michelle@VIP Coordinator and Lisa@General Manager for all your support over the years. Thank you My DCH BRUNSWICK TOYOTA TEAM! 💐🎉💎🤩💛🌟🌟🌟🌟🌟