Quality Inn & Suites Baton Rouge West - Port Allen

NS S

The motel needs to be renovated( must get rid of carpet), very beat up inside the rooms, the carpets were soggy and dirty, you can not step on it, the bedsheets had stains, blanket had hole from cigarette burn. Person in charge of kitchen (July 1st,2022) was very rude. We came late at night, so made it to breakfast area around 9.15 am, breakfast is still 9.30 so couple of breads left, so we decided to make waffle, right at 9.32 the lady in charge of breakfast was saying in a very rude way that "it is supposed to be closed" then she said "make sure you turn it(waffle maker) off", one of us was making it and before we got chance to turn it off she showed up saying " I told you to turn it off", then she went and was complaining to the receptionist very loudly we could hear from where we sat " I told them firmly to turn it off, they didn't". She literally turned off everything, including juice machine. The receptionist was nice though.

Brian Glenn

After checking into and promptly right back out of another property that we originally reserved we found ourselves at the Quality inn and we should have reserved here to begin with! The rooms and beds were clean and Super comfortable! So comfy in fact that my wife and daughter slept until 12-1pm ish a couple of days and the chair in the room was very comfy for me sit and work while "patiently" waiting for them to wake up! LOL! Yes, the building has a little age on it, but it is in overall good repair and well maintained. The staff was amazing and the salt water pool was well maintained! The gentleman was our there every morning bright and early getting the pool ready for the day! The breakfast included was pretty good and kept fresh and hot by a staff that obviously enjoyed serving others! Thank you Quality Inn for making our visit much more enjoyable!

Alpha Dog

This is my 2nd home. Best hotel in the area. Great friendly staff and very affordable. I'm here more than at my house. The front desk makes me and my crew feel welcome. They make rooms available easy and always treats us with professional service. Shout out to you guys. The 🕯 guy.

Verified Hotel Guest

Positive: LOBBY OF THE HOTEL LOOKS VERY NICE. I WISH THE ROOM WAS IN THE SAME CONDITION. NOT!!!! Negative: The room had spiders and bugs flying all in the room. They had blood stains on the comforters. The furniture was very dusty. It was suppose to be a nonsmoking room. A bad smoking odor smell was coming from the vents. The walls in the hotel are very thin.