Animal Diagnostic Clinic

Stefani R

We had to be referred here to see a surgeon for our Bulldog. 2K of testing my dog for everything under the sun to get a diagnosis that he needed airway surgery. A surgery with Bulldogs that is fairly common. I learned recently that a good vet can tell that immediately. Without 2K of testing. (You hear it.) When I was asking questions about the results, Dr Stiller was rude, long sighs, started speaking in medical terms to be condescending. Great bedside manner. I really appreciated being treated like that and wanted to go somewhere else but we were already financially invested. I never had a bulldog before so this was all new but it just didn’t feel right. From there it was a referral to the surgeon across the hallway. I did really like him. He was easy to talk to, took his time and I thought did a pretty good job on the surgery. DR. Stiller said my bulldog didn’t need his nose opened, the surgeon said he did. So why see two different doctors then if we are coming to two different medical conclusions ??? We waited nearly 6 months to get airway surgery for our Bulldog. We were rescheduled TWICE the day before surgery and we’re met with unprofessionalism from the front desk when I didn’t want to wait another 6 + weeks. It was headaches and countless phone calls. Doctor saying one thing, front desk saying another. Taking my dog here wasn’t fun and ridiculously over priced. I moved to a new city and found a new vet. I made a appointment to get him neutered. Within 5 mins of meeting my dog, the DR said “ let’s get him breathing better”. They took him back right then, picked him up 4 hrs later. One third the cost. The front desk here at this location, wanted to charge me full price AGAIN to do the surgery a second time. Never discussed that as a potential option in the initial consult. Trust your gut, don’t take attitude. That should NEVER be a experience when getting care for your animal. Over priced and under delivered. If you have a Bulldog or Frenchie I’d go elsewhere.

David Morgan

Dr Stiller is fantastic. So caring… not only about the animal but the family as well. I highly recommend her!

Lauren Hull

I just brought my sweet girl back from her last chemo session, which the team celebrated with treats and star treatment. While it was a tough experience to put my dog through 2 surgeries and chemo, it was worth it. They took such good care of her, and recommended an aggressive approach which has proven a good decision, as we are finding no signs of spread and wide clean margins on her last surgery. The team put me at ease and treated Lucy like family. Grateful to them for the work that they do.

michelle brown

I had to give one star but would have chosen no stars from me, only because of Carrie who is titled OFFICE MANAGER in the cardiology department. What an unsympathetic soul. Because of her, I won't return. It is disappointing that one person has demonstrated unprofessionalism, uncaring and down right rude customer service that it has had an impact on the office itself. My only hope is that she does read this review and makes a change in her behavior going forward and that no one else has to experience what I did. This is a speciality clinic and people who come here have special cases and there really is no need for the rudeness and not listening to others' concerns.