The Plastic Surgery Group

Kristina Deitschle

Had a 10:15 appointment and was not even taken back till 11:10. Then spoke to a medical assistant for like 5 minutes then Dr came in see me 10 minutes later. He looked at my issue gave a bunch of hypothetical things then said I will need to speak to other doctors and get their opinions. Said he would call me in a week to discuss. Has almost been a month and have not gotten a call back at all. Appointment only took 15 minutes, and seems like they do not care at all. Would never send anyone there.

Teresa Harvey

I tried to schedule a consultation for a breast reduction with a doctor and was immediately turned down by their scheduler Kaylyn. She asked me my insurance provider, height, and weight. Upon answering her questions Ms. Kaylyn decided that the doctor wouldn’t consider me “a good surgical candidate”. I am 22 years old and I wear a 40N bra. Ms. Kaylyn suggested that I should check with my general doctor about weight management. Let me explain something. I am as active as I can physically be with this much weight on my chest. I enjoy working out, hiking, and kayaking but you can only imagine the amount of strain that puts on my back. I have developed many medical issues due to my chest size. At the age of 10 I was already in a C cup. For 12 years I have suffered through physical pain and mental health issues all because of my breast. When Ms. Kaylyn suggested that I try weight management I immediately felt like a fat piece of sh@t for lack of better words. What she doesn’t know is that I’ve spoken to several doctors, including weight management specialist. She is not aware of my medical history. I will admit that her comment made me want to give up trying and just accept that I will be forced to suffer with crippling pain for the rest of my life but then I thought about all the other woman who are in my same position. That is why I am writing this review. Ms. Kaylyn is a representative for the establishment that she works for. If this is the type of people that are employed here then I would be uncomfortable letting any of their surgeons operate on me. If this is the behavior that the surgeons promote that is truly sickening. I have been in contact with my insurance provider and they also suggested seeing about a reduction but Ms. Kaylyn has denied me the opportunity to even be told no by the doctor. The trained medical professional. Let them tell me no if they must but at least give me a chance to plead my case. Again, I am only 22. I would like the chance to enjoy my early adulthood just like any 20 something would. I am actively trying to improve my long term health. I am not asking for a cosmetic surgery. I am asking for a surgery to allow me to live a healthier life, so that I don’t have to worry about dying in my sleep because the weight of my chest causes me to stop breathing in my sleep. If this establishment does not care about the general health of their potential patients then maybe they should stick to cosmetics, what’s the point of taking insurance? So yes, I am extremely offended by Ms. Kaylyn’s comment. I am well aware of the risk I could be facing by having surgery, the risk of not having surgery are far greater. Again, if the answer is no then I am more than willing to accept that answer from the surgeon. The one who earned a degree. The one who actively operates on patients. I am not willing to accept a no from a scheduler who clearly does not posses the emotional intelligence to understand that for a lot of people, surgery is a last hope to improve their quality of life. If you are considering having surgery here I would suggest keeping your options open and having a back up, especially if it is a medical necessity.