Amazing Lash Studio

Category: Beauty salon in Memorial City, Houston, TX

Address: 9778 Katy Fwy Suite 350, Houston, TX 77055, USA

Phone: +18323070469

Opening hours

Sunday: 9AM–8PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Meybell Romero

Sep 14, 2022

DON’T WASTE YOUR MONEY!!!! Worst lashes I’ve ever gotten. They Claim to make 6D lashes when they use a very thin hair that doesn’t even give any volume. My Lashes looked bald. They made me pay an extra fee because who did my lashes was a “Master” that didn’t know what she was doing. I explained my concert to the receptionist and didn’t seem to care at all.

Bethany Johnson

Sep 14, 2022

I scheduled my appointment for brow tint and a lash extensions well in advance. They called me a few days ago to confirm my appointment for both services with no issue. They called again the day of the appointment to tell me they no longer have someone that does brown tint. Literally minutes before my appointment smh. I had to scramble to find someone to tint them before my event! My lashes were beautiful, but I may not return to this location !

Rachél Kalvaitis

Jul 19, 2022

UPDATE: The manager was nice enough to contact me to discuss. She had me return to the salon to have my lashes unpermed, which was very pleasant. Furthermore, I was invited back to have them permed again or a full set of lashes at no cost. This is what I call customer service and much appreciated. The first issue was the Bunker Hill location's online system scheduled me at the time I requested, but with the wrong technician. I was told they called multiple times and left voicemail messages, but I received no messages. Turns out, they had the wrong telephone number, which I could have entered incorrectly online. Not sure why they did not try to send me an email? They were able to book me later in the day so no problem. I assumed that this was a reputable studio with only certified, professional technicians. This was my first visit to a lash studio and receiving a lash lift, not totally understanding the process and what they would look like immediately after. It was difficult communicating with and understanding the technician. She had difficulty understanding me as well. My lashes just didn't feel or look right afterwards so I got online and researched. Turns out my lashes were over processed... over curled, actually bent onto my eyelids and clumped together. I immediately called back to speak with the manager. I was put on hold and when the call was not picked back up after 10 minutes, I hung up. I then called back twice over a 15 minute period where the call was automatically routed to a generic voicemail. On the second call I left a voicemail. I then sent an email in detail, along with pictures. After I sent the email, I received a debit notification from my bank. I originally provided my credit card online to the studio. The price quoted online was not what I was charged! I was overcharged. I quickly sent another email stating such. Later that evening I called the salon and was told the manager was not in. Speaking with the individual answering the phone was just as much a struggle as with the technician, this one just happened to be rude. I had to request that a message was taken from me and that I was calling about an issue with my lashes and an overcharge. I then asked for the managers name. I was told, "Kim," and then hung up on. I called the next morning and was told that the manager will not be in until Monday. I was requested to leave another message. The sad thing about all of this is that the employees that took my calls should have inquired enough to see if they could assist me. Although, I don't appreciate an inexperienced technician providing the service and me being overcharged, the situation could have been rectified. Instead, I have go to work tomorrow looking hideous, and have to find a place to reverse the perm. I also have to contact my bank to dispute an overcharge and lack of service by Amazing Lash Studio. Btw - I should have read more reviews!

Ana Castro

Jul 6, 2022

I had a really bad experience as in bad lashes at the Taylor location so came to this location which I love! Super nice and attentive

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Questions & Answers

What is Amazing Lash Studio doing now to protect my health and safety?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Amazing Lash Studio® locations, all lash services are performed by licensed cosmetologists or estheticians in private suites that are meticulously cleaned before and after each appointment. We are also staggering appointments to minimize social contact, temperature screening all staff and guests, wearing masks and gloves, providing masks for guests in the waiting areas, and continually training our team on smart, safe practices

Can I wear makeup with my lash extensions?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Yes, but avoid oil-based or waterproof cosmetics. This will help your eyelash extensions last longer. Our lash studio has an Eyelash Foaming Cleanser and makeup designed to keep your lashes looking new and their best for longer.

Can I work out with my lash extensions?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Absolutely! To help your lashes last longer, be sure to wash them with our Eyelash Foaming Cleanser after a workout or heavy activity. This will remove excess oil around your eyelash extensions.

What training do your lash stylists have?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

At Amazing Lash Studio, all of our lash stylists are professionally trained in our proprietary extension application process, in addition to their professional training as a licensed esthetician or cosmetologist. Master and Senior stylists, our most accomplished lash artists, are also available. They are all dedicated to making your lashes look amazing.

How long does it take for a lash refill?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Eyelash extension refills take 45-60 minutes. If less than 50% of your lash extensions remain (per eye) you may need to schedule a Full Set instead.

How long does it take for a full set of lash extensions?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Our lash studio asks that our guests allow 90 minutes to 2 hours for your first full set appointment. If you have lash extensions on currently, please let us know so we can schedule additional time for a lash removal service.

Do you offer full volume lash extensions?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Yes! We have many options for voluminous lashes. We offer our Amazing Volume Classic 3D, 6D, featherweight, and hybrid volume eyelash extensions. Our lash stylists will work with you to give you the perfect dramatic lash look.

Does your lash studio take walk-ins?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

To ensure that we have the proper amount of time for each guest, we require that you book an appointment for our lash studio. You may choose your stylist and the time that works best for you. You can also indicate the style of lash extensions you want at that time.

Can I get my lash extensions wet?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

For best results, our lash studio recommends keeping your new lashes dry and avoiding participating in activities with excessive humidity and that cause you to sweat for the first 48 hours after application.

What’s the difference between a lash lift and eyelash extensions?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Our lash lifts curl and elevate your natural lashes using a perming solution, and last about 4-6 weeks depending on your natural lash cycle. Our eyelash extensions are individual lashes attached to each of your natural lashes. If you are dreaming of a full and glamorous look, extensions are the best answer to take you above and beyond your natural lashes. If you’re looking for a more natural, enhanced look, lash lift is perfect. We have plenty of options to get you the exact look that you desire.

Do you use strip or individual lashes?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Amazing Lash Studio uses high quality, individual lashes for our eyelash extensions.

Can I wear makeup when I come to the lash studio?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

We ask that our guests arrive at their appointment with a fresh face. Remove all eye makeup, and avoid using sunscreen or moisturizers. Please don't curl your lashes or wear mascara. Right before the appointment you may be asked to cleanse your lashes with a mild cleanser to remove any leftover oils.

How long will my lash extensions last?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

When applied by one of our amazing professionals, eyelash extensions should last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, most people need refills every 2-3 weeks!

How do I cancel my membership?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

Cancellation policies vary by individual lash studio, so please call your studio to cancel your membership.

What if I need to cancel my appointment?

Amazing Lash Studio | Oct 18, 2020
Amazing Lash Studio | Oct 18, 2020

If you need to cancel or reschedule your appointment, please call the lash studio. Cancellation policies vary by individual lash studio.

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