Vision Center

S B

Horrible customer wait time. Only seems like two employees are working in such a big office space. No one greeted, asked me for help, or even say to me one moment ma’am someone will help you for well over 30 minutes. Seems the only people they acknowledged are those with appts but even they waited long periods of time to be seen.

lgarcia80567

Every staff member that I interacted with was nice and professional. The doctor was great too. I was very impressed with the customer service I received and would definitely recommend it to my friends and family.

Evangelin

My review is on ordering glasses. They have horrible selection even for ones not covered by insurance. Everything seems to be an add on. Not very much selection for children. Costco has much nicer selections sturdier and scratch resistant and no additional cost. Even Shepard eye has better selection and prices on glasses. Only reason we came here was because they are the only place that accepts cencal. After ordering our glasses we are told it can take 3 months. I call back 2 months later and am told 3-5 months. I have never in my life been told it would take 3 months let alone 5 months for glasses to come in! Then we are told if we want glasses sooner we can purchase other glasses not under insurance?! What?? Very unprofessional sounds like up selling. Forget it I rather purchase high quality glasses for cheaper at Costco which will get here in 3-4 weeks. If I could give them 0 stars I would.

Sucullents by the Sea

Horrible experience with integrity of the employees. Very unprofessional.