Heritage Woods of Batavia

Frances Vanpelt

Herritage Woods feels like it is well run by caring individuals. Their staff has stayed fairly consistent through my Mom’s stay of 10 months. She does not complain about the food. Her apartment is always clean. I have not seen bugs in the halls or her room. They understand when she needs help and it seems like they have responded promptly when she has asked for help. She was in 2 different facilities previous to this in another state. Those places were like a one star hotel compared to Herritage Woods. I would highly recommend this place if someone were to need a place to stay or send their parents to. Rick VanPelt, son

Edina J. Wayne

our family looked at many facilities when searching for a home for me. heritage woods checked all the boxes on our list. location, cost, availability of services such as laundry, meals, housekeeping, bathing assist, meds reminders, and other things help make hw a great place to live. most appealing is the atmosphere here. the building and interior are homey, nicely decorated and seem to be well maintained. top of the list is friendliness of staff. they know resident's names, greet them and are interested in them. hw is a great place to call home for someone needing minimal assistance..

Jeanette Berow

The staff of Heritage Woods of Batavia has done a wonderful job of caring for my 91 year old mother! She can be difficult at times and they all do their best to keep her calm and well cared for, especially during this most difficult time of Covid. My mother really enjoys the food and she is very picky. The building and grounds are clean and well maintained and the staff are always quick to respond to any questions or needs we may have. I'm so thankful that my mom is able to live at HW of Batavia and I hope she can continue for as long as she is with us.

stever mars

During this difficult time, with our Mom being at Heritage Woods, I couldn’t be more confident in her safety if I had her in our own home. When it all started, I wanted to bring her home, but realized we had to work and were subjected to germs and many people as essentials and she didn’t have the world around her nearly as protective for her safety. More than that, she just loves her home there so much that it provided her with the comfort she needed to feel something in her world was secure. The staff, headed by Marcy, who cares for each and every resident like her very own, is superb!! I just love her. She hires people who have her heart and work ethic and you can rest assured, your loved one is in good hands. The food is great too, varied and tasteful with obvious thought and talent. I am grateful every day for my 2nd family at Heritage watching over Mom. Soon, with Marcy and Staff’s incredible work and over the top efforts, they’ll have their fun, normal life back with all the extra benefits she’s enjoyed there for years. They are simply the best!!