Dunkin'

Category: Coffee shop in Des Moines, Iowa

Address: 1220 E 14th St, Des Moines, IA 50316, USA

Phone: +15152666782

Opening hours

Sunday: 5AM–7PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

Danny Begnoche

Jul 16, 2022

The gentlemen here asked how our day was and we last min asked if we could buy a chocolate sprinkle donut for our 4 year old and he just gave us one! Great experience. Also my wife got the cake batter latte, holy s*** it’s good!

Susy Titus

Jul 8, 2022

I ordered a pup cup with 2 chocolate frosted donuts with sprinkles. Get up to the window and pay. The gal handed me my donuts and I asked about my pup cup the gal said " you will have to go back around..i said. Why? They are free and asked do you know what they are?..she said yes she does so a different lady comes to the window and says they are not f4ee which is fine I will pay so then a gentleman came over and said it cost a dollar. OK so it come to 1.07 I paid and said I'm sorry to cause any chaos I did order it at the speaker. I'm not trying to be difficult. While I did over hear what the first gal was running around in there saying which was very Unprofessional. I let the gentleman know everything I bring my dog to the clinic in the same parking lot I stop and grab him a pup cup. Anyway I won't go there again.

Marie Robinson-Rabon

Mar 31, 2022

I went through the drive thru to place my order. When she gave the total I realized something had to be missing from my order, so when I pulled up to the window, I asked them to check it to ensure they didn't miss my last two items...a hash brown and small decaf coffee. Scott (window attendant) told me there was no coffee on my order. I asked if he could add it (I mean you did miss it). With an attitude he told me a GM told him they could not add anything and I would have to comeback around or come in and order the coffee since I forgot it. I told he I didn't forget to order it, you all forgot to ring it up. Aggravated I paid for the other items, and then he hands me a blank piece of paper...I look at him and he says the receipt machine isn't working and the receipts are printing blank...so why would you hand me a blank piece of paper???! I will not be returning to this location. The customer service is poor and food quality is not worth the hassle. Save yourself the frustration and drive the extra 2-3miles up the road to another store.

Madison Tellin

Jan 1, 2022

If I could give zero stars I would. We had a large order to which they replied with plenty of attitude that they only had one oven so it’ll take 15 min. I said that I don’t mind waiting and that we still needed our food. Then once we got through the line the bacon snackers were cold and uncooked. The top package was shoved to the bottom so I didn’t check to see if they bacon was actually cooked. Needless to say not impressed with their attitude or the quality of food.

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Questions & Answers

Do u gyus deliver?

Mariama Kokeh | Jun 6, 2020
Terry Burrell | Jun 7, 2020

No they don't deliver

Do they deliver? I'm in hospital and can't go to them...

Mark Molloy | Jun 7, 2019
Paul Jackson | Jun 8, 2019

No

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