Life Storage - Dallas

Elizabeth Stubbs

Luke did not hesitate to help us yesterday even though he was locking up for the evening. My sister and brother- inlaw had a truck load of furniture with no where to store it. We got lost and it was 5:58pm, we were desperate as we walked up to the door it opened and we were welcomed in. We actually went to the wrong life storage facility, and I'm glad we did. The other manager refused to stay late so we could make our reservation. After staying late and listening to our needs and our grievances Luke helped us find the right spot. He informed us that he is the new manager and to stop by anytime. Thank you!

Eric Ficke

I've been renting space here for four months. In that time, I've had numerous problems with the facility. First, I've found broken glass in my unit, apparently thrown over the wall (which doesn't reach the ceiling of the unit) by another tenant. I reported this to management who did nothing about it. Secondly, the facility raised my rent by 25% just three months into my rental. Third, the area around the external elevators apparently had a dead rat or something rotting for some period of time. The elevator itself smelled revolting and I couldn't even get in it without holding my breath. This was later cleaned up but it was clear that the problem had been ignored for a long time. Finally, I've witnessed another tenant apparently living at the facility being evicted by police. In summary, this facility is filthy, unsafe, greedy and apathetic to its customers' concerns. I would not recommend it to anyone for any reason ever.

Marcus Brewer

Amanda was very helpful and smiled and greeted as I arrived greatly appreciated for perfect service

Natasha Massey

Great customer service ! The staff is very helpful and very knowledgeable I will recommend to anyone .