Metrocare Samuell Adult Mental Health Clinic & Pharmacy

Category: Mental health clinic in Dallas, Texas

Address: 4645 Samuell Blvd, Dallas, TX 75228, USA

Phone: +12142757393

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Dawn Haggan

Sep 16, 2022

the pharmacy needs to be retrained. i contacted them to call the LINET helpdesk and they didn't, they informed me that Medicaid, Amerigroup, and the doctor and the social worker called them and they are short of staff and they do not have time to help me in getting the medication cover. it has been 2 months of the pharmacy not doing their job. They do not care about BLACK PEOPLE AT ALL. i am going to call the news for coverage because I to work in pharmacy and i know have ran into this same issues and I called and got the patient their medications. JUAN needs to have compassion not be evil and hang up on someone that is speaking to him like a person.

Leilani Cortez

Jul 18, 2022

My grandmother had to wait THREE hours and still did not get seen. Her daughter went up and asked "when is she going to be seen?" and was simply ignored. Then when they left, the front office (who were on their phones, texting, on Twitter, etc) told them that my grandmother was still going to be charged for the visit because she didn't show up. BUT SHE WAS THERE THE WHOLE TIME. I am so aggravated and would like to speak to someone about it but when I call at 4:00pm, there is NO ANSWER. You close at 5:00pm, at least I thought. This absolutely outrageous and a complete waste of time.

Alice Salas

Jun 25, 2022

People are good

aaron vera

Jun 20, 2022

They always try to get call appointments they don’t like to do person to person because always they call to se how it the patient’s

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Questions & Answers

Do they accept walk ins???

Elena Carrillo | Oct 19, 2019
Joy Tucker | Oct 19, 2019

Yes, be courteous they're trying... using mhmr since 2004, it's been rough...keep focused on the good you. God Bless. Stay Well+

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Do they help with signing up for disability

shavonne price | Oct 18, 2021
Selma Land | Oct 18, 2021

Yes.

A working phone number that just doesn't ring?

Jerry Scott | Oct 19, 2019
BrandonChase 777 | Oct 19, 2019

Understandable. The main number does just ring and offer access to call mailboxes. So many different sectors of the services is why. Don't hesitate to stop by there.

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Do I need to make an appointment or are walk in's welcome?

shannon jobe | Oct 19, 2018
Suzanne Castro | Oct 19, 2018

Walk of ns are welcome get there eatly tho

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Do metro care take walk ins at this location and what time do they open on Samuel and what is there walk in procedure and what building to I go to to be seen as a walk in

Latatashia Drake | Oct 19, 2018
Gregory Harris | Oct 19, 2018

Go to the front desk and they will direct you to where you need to go.

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R you open on weekends

Agina Williams | Oct 19, 2017
Fantastic Family | Oct 19, 2017

No they are not, they need to be thou!👍

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What are some reviews.. I've moved here from Denton and used mhmr but will hopefully be getting started here. Any tips?

Ruby Such | Oct 19, 2019
Marie Broniszewski | Oct 18, 2021

Take all ur info also they dont return calls u may have to go there to make an appointment, best of luck to you.

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How is dr basit

Michelle Spooner | Oct 19, 2019
BrandonChase 777 | Oct 19, 2019

I haven't seen her in some time, but the last time I did, she was alllll smiles! Ya know. She smiles alot lol♡

Are they open on MLK DAY?

Annjuliette Hernandez | Oct 19, 2019
Rebecca Rogers | Oct 19, 2019

Yes they should be open on MLK DAY?

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What all I need to bring to get evaluated..

Edward Salazar | Oct 19, 2019
Oluwaseyi Omotola | Oct 19, 2019

What if i cant provide SS and prove of income

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Is metrocare on Samuel open today

Noah O'Brien | Oct 19, 2018
Gloria Harden | Oct 19, 2018

Yes

Do they have housing?

Dedra Richardson | Oct 19, 2018
BrandonChase 777 | Oct 19, 2019

They offer access to some programs related to housing for sure. They have all the links you'll need to be able to get help there.

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Is front desk staff professional and helpful?

John Ackley | Oct 18, 2021
Monica Sanders | Oct 18, 2021

Yes most of the time..

Does anyone know if metrocare is open on Columbus Day?

L Brooks | Oct 19, 2019
Dralon Evans | Oct 19, 2019

I am not sure so call and check before going.

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Does anybody know if they will be open tomorrow Monday 9/2 Labor day?

April Foerster | Oct 19, 2019
Dralon Evans | Oct 19, 2019

No.

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Do they take amerigroup asst?

Linda Rodriguez | Oct 19, 2019
Katie Reynolds | Oct 19, 2019

Wow..I'm not 100% sure but I can't see them not taking it.

will you be open Presidents Day

ANTHONY COLLINS | Oct 19, 2019
Wynetta E Doyle | Oct 19, 2019

Yes

Why no one answering. This is every day

agina conner | Oct 19, 2019
L G | Oct 19, 2019

That's true. Keep trying

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Also, one more question, ..why is the mailbox full? Is there anyone there to answer the phones "live"?

Michael Anthony Johnson | Oct 19, 2018
DJ dontstop | Oct 19, 2018

There are several numbers to metrocare call all of them someone will answer. They will most likely tell you to be there at 730 to be seen and expect to be there most of the day but it is free and you will get your meds. If you are having an emergency call 911.

Do you accept molina marketplace

Mikeal Violet Bolz | Oct 19, 2018
Booga Mama | Oct 19, 2018

I think they do call them and ask I know they take some medicaid

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What information is needed for when it is time to do financials?

A Google User | Oct 19, 2018
Naddison Sykes | Oct 19, 2018

I believe your id is need and your medical papers

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I don't have a job. So do I have to pay for metro care services

Cynthia Kathleen Fox | Oct 19, 2018
Brandy Lewis | Oct 19, 2018

No you can sign up for there insurance and get yr meds and visits for free

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What number is the pharmacy answering cause I've called the one on the web an the one on my sister's prescription bottle an no one answers

Rita Vinson | Oct 19, 2018
Marty Halbert | Oct 19, 2018

Call main number and they'll transfer you.

Are they taking walk 8ins at 9:00am

Crystal Ann Guillaudeau | Oct 19, 2018
Brittany | Oct 19, 2018

I would get there early

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What time does metro care stop doing walk ins

Max Perez | Oct 19, 2018
Patricia Miller | Oct 19, 2018

Yes. 3:00 they stop taking walkins.

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We're are other locations

this that 808 | Oct 19, 2018
Dawn Iles | Oct 19, 2018

Oak Cliff and Lancaster Rd

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Is this a walkin procedure or do u need an appt

Angela Herron | Oct 19, 2018
Derwyn Key | Oct 19, 2018

Yes they have walk ins but go early that way they can more easily fit you in and if meds are prescribed you have plenty of time. The pharmacy is very efficient Twenty minutes most of the time.

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Can they file for disability if I qualify?

Suzan Storm | Oct 19, 2017
Michelle Ross | Oct 19, 2018

If you qualify for their services (mental illness) they can assess you & help with multiple things including disability application

Want to know my wife next opement with DR BAST at 4645 .samuel metro care

Mukarram Hassan | Oct 19, 2017
Marcus 42 | Oct 19, 2017

Call them

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