Polar Express

Category: Corporate office

Address: 789 Park Rd 70, Palestine, TX 75801, USA

Phone: +18556327729

Opening hours

Sunday: 8AM–9PM

Monday: 8AM–9PM

Tuesday: 8AM–9PM

Wednesday: 8AM–9PM

Thursday: 8AM–9PM

Friday: 8AM–9PM

Saturday: 8AM–9PM

Reviews

Gary Countryman

Dec 23, 2021

It was a fantastic ride for the grandsons. Hot chocolate, dancing & singing porters. Santa Claus giving silver bells. Our porters in our car were Hallie, Reagan and Krysten and they were awesome. So incredibly kind and sweet! We will be back!

Petar Vlasic

Dec 18, 2021

We brought our nearly 3-year old daughter out here as she is in love with Polar Express and anything trains. Watching and hearing the train arrive to the depot was quite an experience; there is nothing like seeing the old steam engine decked in lights rolling up to the station. We had the tickets for Presidential Car, so this review more specifically addresses that experience, which was awesome! The show/story read itself was great and I take my hat off for the staff who worked hard, yet effortlessly, the entire 1.5 or so hours keeping us engaged - it made the time fly. We got hot chocolate, chocolate chip cookie, silver bell, and a souvenir mug, and the experience was very much worth the price. I imagine as long as our daughter maintains her love for trains and Polar Express and we live within a driving distance, we will be coming back.

Courtney whitfield

Dec 14, 2021

My fiancé and our two friends and their kid took a 2 hour trip for this and we had a GREAT time. We booked our tickets separately so we didn’t realize we wouldn’t get to sit together which we were all really bummed about. We told one of the workers, Fabian, about what happened and he said he would do what he could to make sure we got to sit together. A few minutes into the ride he came to get us and we were able to sit with our friends and their kid to experience it together! He was the best, he held a baby and was dancing with her and she didn’t want to be put down, so sweet🥺 we will definitely be back next year

MAURICIO LAZO

Dec 21, 2017

My true rating as a parent would be at 2.5 and a 5 as a child under 8 years old. Overall the children seemed to have a nice time however, for the money spent, I was expecting a whole lot more. I was looking forward to seeing the "North Pole" but after experiencing it, I was not at all impressed. And if you're sitting on the wrong side of the train, you might miss it so don't blink. The train staff was outstanding and had great energy so that was the plus. I wouldn't recommend multiple visits to the Polar Express but if you decide to go, be sure to lower your expectations and I'm sure you'll have a grand time.

Thanks! Your review is awaiting moderation.

Questions & Answers

We'll have 2 kids with nut allergies. Are the cookies safe for them to eat?

Nancy McMillan | Jun 5, 2020
Stan Wendland | Jun 6, 2020

Cookies are wrapped individually, they are sugar cookies

Read More

Why am I seeing this ad now that the season is over? Are the other times of the year that the train runs and at what cost?

Robert Malin | Feb 5, 2022
Christine Pontius | Feb 6, 2022

The train runs from Palestine to Rusk all year round. They have a wine tasting ride. A Fall ride to a pumpkin patch and so much more.

When does the polar express stop running ?

Martin Casanova | Jan 6, 2022
Cinnamon Wilkins | Jan 7, 2022

Go to the website to check 9n availability. Some dates are sold out.

Will the Polar Express be in another town this year besides Palestine, texas?

Margaret Peveto | Jun 5, 2021
Jordan Loy (Jordan Loy) | Jun 6, 2021

We went to rusk

Read More

When does the polar express start running?

Jimmie Bernard | Jun 5, 2020
John Goebel Jr | Jun 6, 2020

Buy early. Show up early. Non refundable. Great fun.

Read More

How much are tickets?

Eunice Stewart | Jun 6, 2019
dong kim | Jun 7, 2019

50 - 150

Read More

What is the refund policy on bad weather....This Saturday is suppose to have bad weather.

Donna Dorton | Jun 6, 2019
Robert Devor | Jun 7, 2019

The train runs come rain or shine. Their cancellation policy is: A full refund is given if cancelled for any reason 48 hours prior to your ride.If cancelled within 48 hours before departure, you may rebook to another date without penalty. Cancellations outside this policy and no-shows are not refunded. You may rebook to another date without penalty. 😎

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places