Ascend Camp & Retreat Center

Margaret H

Honor 🐎 was such a good boy. Our Instructor was so nice and the trail was lovely!!

Lori King

We rented this facility for a family reunion in June 2022. When we booked it was 9months in advance and it was right after COVID restrictions started to be changed. The individual we booked and payed deposit too was JIM and he promised us the world. After we payed our full balance his entire attitude changed and he started to get very short with us. Anytime we called with questions or asked about changing the amount of people or really anything, he became very rude and aggressive as if we were "getting on his nerves". 7 months later, when attempting to finalize plans everything changed. We were told that we would not have the pavilion area to ourselves (when previously we were told we would have it to ourselves for the timeframe that we booked), he forgot to add our swimming to the invoice. After we payed additional for the swimming, we agreed on a time. 1 week prior to our event Jim told us that we never told him a time and he had given our time-slot to another group. He ultimately ended up booking our swim time at the same time we were to have the cafeteria for lunch. We found out that there were other much larger groups that booked the facility for the same time we did. We assumed that since they were paying more he no longer cared about the money we paid (small potatoes). During the event he called us (as he was not on site) several times to tell us that someone in our group was going into other peoples cabins stealing. When we asked him for more details about which cabin or what the individuals looked like he got EXTREMELY rude and started yelling at us as if we were children. He called several times and despite our requests would never tell us where these people were located so we could go there and resolve the issue (by the way, ALL of our family was in the same place and were NOT in any cabins). We finally were able to resolve the issue with the staff that were ON-SITE and it really was a huge misunderstanding. JIM was HORRIBLE, and because of him I will never recommend this facility to anyone. I will say, the staff ON-SITE was AMAZING. Faudi helped us and was over our stay. He was so sweet and anything we asked for he gave us or at least did his best to get it for us. He tried to intervene with JIM, however, JIM wouldn't cooperate with him to help him resolve the issue. The facility was nice and beautiful, the main problem was JIM. We later found out that JIM was ONLY the salesman and not an owner/investor as he lead us to believe in the beginning. Faudi even refunded us for the swimming to compensate for the terrible way we were treated. Otherwise it was a great place for a retreat/camp.

Chris Kelly

First time riding a horse and it was so much fun!! The instructor did an awesome job teaching us, and I felt like I knew what I was doing very quickly!!

Zeta Heart

I had such a good time. Rocky was a great guide! When I told him I was about to go on trip where’d I’d be riding, he walked me through everything I might run into including a trot and canter! (note: I have some experience it had just been 10+ years since I last rode) 10/10 good time, shout out to Rocky and also Ms Rose for being an excellent horse. I showed up nervous, but now I’m feeling good about my trip Small edit to add I did the trail ride haha