The UPS Store

Michael Williams

Lost package. Tracking number says it's there but the employees have no clue. UPS lost two packages now. I will not do my shipping with them ever again.

Barbara Weisenburg

I just shipped a painting with this store. It was shipped from Michigan to New York. The recipient said “I have never received a better wrapped package!” I am so thankful that this UPS Store has a commitment to quality and attention to detail. Thank you UPS Store, you are much appreciated.

Tammy Switow

This store wins the “most unfriendly, unprofessional employees of the year” award!

Karrigan Atkins

AVOID THIS LOCATION! Horrendous customer service and management. My husband sent a package from this location and the person who helped him sent the package from the guy behind my husband in line to the recipient of my husband's package. When my husband alerted the employees of this store of their mistake they were incredibly rude and unhelpful. They offered no apology for their mistake AND expected my husband to solve their issue. This morning my husband found out that they charged HIM to send the package back to the UPS store. When he went in for a refund the employee who made the mistake was still incredibly rude and unhelpful. It appears that he was trying to hide his mistake. This is completely unacceptable and infuriating. The customer should not be left to fix the mistake of an employee, LET ALONE pay for it. I am extremely displeased with the way this was handled and how my husband was treated. He was nice enough to let them know that they accidentally sent someone's package to the wrong person and he was met with hostility. I do not this this is behavior that UPS as a corporation would stand by.