Mercedes-Benz of Plano

Category: Mercedes-Benz dealer

Address: 6455 Dallas Pkwy, Plano, TX 75024, USA

Phone: +19725990909

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–6PM

Reviews

Wow Nature

Oct 19, 2022

Terrible customer service The guy name Erik or Eric and his manager both know nothing about customer service. I went in there to see why my 2018 E300 the window button came out in my hand without any force or any hit, just like that. They wanna charge me for it $450 My car 30 k miles U should have taken care of me under Benz Will like what u do for others. Need to educate ur managers and staff how to do business. If he done it, i would change my 4 tires from them, but I cancelled everything because he is not capable to deliver. Reply to your comment. My friend has the same situation and did not buy it from you, and you got it fixed for free. I am very disappointed for mercedes car where the window button came out without any force and any misuse. Very bad quality

Gessica Dasilva

Oct 18, 2022

I had a little misunderstanding yesterday with the call center but Jorge made sure it was taken care of. It seems I found my new Mercedes’ location!

Kendrick Johnson

Oct 18, 2022

Thanks Eli for assisting me with getting my issues resolve

Dhruv Shah

Oct 18, 2022

I was really impressed with the overall process and special thanks to Sabrina Minkowski who made it a really memorable experience for my first Mercedes GLE-350 purchase.

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Questions & Answers

Can you cancel ur extended warranty

Willie Conner | Oct 19, 2018
Jacob Saadatmand | Oct 19, 2018

I believe you can, but the amount you get back will prorated and based on the millage you should reach out to the financing dept .

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Do you have 2500 sprinter van at this location?

AnTione | Oct 18, 2020
Mercedes-Benz of Plano | Oct 18, 2020

Yes, we have multiple 2500 models in stock now which you can view at https://bit.ly/3lHjEPE. Contact us to set your visit to experience the Sprinter 2500 in person.

Can i buy the original benz Engine oil about SAE 5W40 in there?

Dani | Oct 19, 2019
Dr Ed Birts | Oct 19, 2019

Yes

How much do Mercedes technicians make per year? Is it a good career choice?

Miguel E | Oct 18, 2021
Ellen Brown-Rahman | Oct 18, 2021

I'm not sure, try calling to request that information.

Is the complimentary car wash open yet?

John Horan | Oct 18, 2021
Ellen Brown-Rahman | Oct 18, 2021

Sorry, I am not sure didn't go inside my Son did.

Can this dealership make keys for a 1973 ,220 diesel ,from the vin#

Joseph Belman | Oct 18, 2020
r.0 .w. m.m.l | Oct 18, 2020

Call dealership

what are the names of your new car sales force

Gerald Lively | Oct 19, 2019
Mumtaz Aleem | Oct 19, 2019

I dealt with Sterling Eubanks, He was great to deal with. (Although I didn't buy my car from him ) He was there to go over the vehicle I had purchased online and assisted me with going over the specs and options. I look forward to buying my replacement E63 from MB of Plano and specifically from Sterling Eubanks.

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how much you charge for a Service A ...for a E350 2008 model?

sean lopez | Oct 19, 2019
sean lopez | Oct 19, 2019

i have a E350 2008 model...how much it cost to replace a shock absorbers and springs on the front?

I purchased used C300 2018 from different dealer and now I am seeing display notification to do SERVICE B, can you do that?

Sandeep Bachhu | Oct 19, 2018
PN Manchira | Oct 19, 2018

I purchased mine from ohio and they did my service. The plano location was amazing. Everyone was super nice and they did a great job!

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I have a 2016 C class that I bought from another dealer, can I bring it in for a free car wash?

Bilal Saiyid | Oct 19, 2018
Jacob Saadatmand | Oct 19, 2018

yes my 14 gl is from another dealer. and I've been doing my scheduled service mbp

I have a Air bag recall on my 2010 C300, do you have the replacement parts to install?

Glen Burrola | Oct 19, 2018
Zel Graham | Oct 19, 2018

Provide vin infor

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What kind of tires Mercedes, Plano use for replacement? I need 4 tires.

Ajith Thomas | Oct 19, 2018
AMO | Oct 19, 2018

It depends on the model.

Can get an inspection for my S550 Today Dec 30?

James T Boddie, Jr | Oct 19, 2018
kelechi Eke | Oct 19, 2018

Yes

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I need my drivers side front suspension looked at

Merritt Smith | Oct 19, 2018
AMO | Oct 19, 2018

Take it in if you think it is a warranty repair. Otherwise take it to Louden Motor Services in Dallas. Dealership is very very expensive.

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Do I need make appointments to make oil changes

Thai Joseph | Oct 19, 2017
AMO | Oct 19, 2018

Yes.

How do I file a claim for a part under warranty?

robert dark | Oct 19, 2017
AMO | Oct 19, 2018

Question is vague. Where did you get the part from? If you got it from the Mercedes dealership they usually take care of all the warranty related paperwork.

How do I find out if a part is covered under my warranty?

robert dark | Oct 19, 2017
AMO | Oct 19, 2018

Take your car to the dealership

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