Lee's Counter Tapps Tops, LLC

George Gerardo

I used LCTT for a remodel at my previous home. They did good work so I did not hesitate to call them for a remodel on my new home. They come to your home for a pre measure to ensure they get the proper amount of material. We went to the show room twice to choose the material we desired for the counter tops. (the first choice became unavailable, hence two visits). The material we chose looks great. The workmanship falls short. I contacted LCTT and they had a representative come by to investigate the workmanship. He left saying the workmanship is within the ROCs (Registrar of Contractors) guidelines. I was not pleased with the answer so I decided to call other counter installers and they all agree the workmanship by LCTT was simply a bad job and the excuses are only a means to avoid having to fix the error. I called LCTT again and spoke to the owner (Kurt). He, too, said the work is within the ROCs guidelines and went on to say because of notches being used to set the black splash in place that is why there is a 1/4 gap between the wall and the backsplash. I argued that a template to cut accurately would prevent any gaps. I am pretty handy in home projects so I know how to make accurate cuts. These guys do this for a living, this is their craft, they should know how to do this. The owner was not interested in making good on the issue, he rests on the workmanship falling within the ROCs acceptance. Before I ended our conversation, I asked him… if this was the quality of work performed on a family members, or close friends, home if he would settle on this workmanship being acceptable, he skated around the question. I, unfortunately, have to accept this error and live with it every day. I placed a decorative jar in front of it so I don’t have to see it.

Aida Bretado

Saleswoman was on point with measurements. Second time ordering my counter tops. Prices are very reasonable, highly recommend.

Hilary Barr

Lee's countertop has done a top notch job every time I always use Lee's countertops

Mark Charon

Customer service is terrible called they have a measurement under my countertop no response tried to call to schedule an appointment my countertop no response waited over a week they gave me the number for call I have a someone to come out mailbox was full no response cancel my order