Houston Federal Credit Union

Category: Credit union in Sugar Land, Texas

Address: 16320 Kensington Dr, Sugar Land, TX 77479, USA

Phone: +12812430500

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 8AM–2PM

Reviews

R Kight

Oct 17, 2022

Been a member for years today Harry did the phenomenal job! cant ask for anybody better. Thank you for taking the time to check my account and fixing too

Glenda Andrade

Sep 28, 2022

I wanted to thank hfcu for financing my first auto loan. I got the best help from Anthony Lopez. I felt calm and not pressured and that’s what I needed. Nice experience overall he fought with the car salesman and manager for me because they were trying to force me to buy something that apparently came with the car but did not. He also gave me car buying tips and helped me narrow some options. I think I need to take him every time I go purchase a car. He has earned my trust! Thank you Anthony.

M Torres

Sep 27, 2022

Let me make one thing clear i do not post reviews because it is usually negative but iam super satisfied with the process. Got a personal loan with the loan officer anthony lopez and then he was able to help me refinance my auto for a lower rate and save a little over $200. Patient and smart guy he led me to cancel some coverage from the dealer i never knew i got charged for!!!!! Getting a sweet refund $2800 sending him to my family and friends for future business. Hard to find good customer service in todays covid world big thanks to him

Alan Albright

Sep 20, 2022

First off, worst customer service I’ve received in a long time. Very unprofessional loan department. Then they refused to disclose any information on there decision after requesting all my information. Either this is just the absolute worst credit union or the vice president of there loan department has no earthly idea what he’s doing. Most likely he just doesn’t even know. Lol.. blamed it on there system they use?? Nice!!! Use First Comunity Credit Union, you will be better off.

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Questions & Answers

Are they open today

Karen Morrow | Oct 19, 2018
Kimberly Lott-Castleberry | Sep 18, 2022

Hours of Operation Mon9–7pm Tues9–7pm Wed9–7pm Thur 9–7pm Fri 9-7pm Sat 8-2pm Sun CLOSED

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Will HFCU HWY 249 be open on Saturday May 28, 2022 ?

Steve Fitzgerald | Jun 20, 2022
Houston Federal Credit Union | Jun 20, 2022

Yes Steve, regular Saturday hours, 9:00 a.m. to 2:00 p.m.. Have a great day and weekend.

What amount of cash can I withdraw in one day

Donna Wallace | Apr 21, 2022
Houston Federal Credit Union | Apr 21, 2022

Hello Donna, If you are a member of HFCU member you may take up $10,000.00 per day however you should call in advance to make sure we have the funds available. In addition, if you are a guest member and are using share branching then you may only take out $750.00 per day. Please let us know if you have any additional questions.

do you have a no service charge coin counting machine?

Buel Gammill | Feb 20, 2022
Houston Federal Credit Union | Feb 20, 2022

Hi Buel, our machine charge is determined by your affiliation with HFCU. Please refer to the list below. Coin Machine Fee’s 1. HFCU Member’s – No Fee 2. HFCU Business Member’s - 4% Fee 3. Guest Members (share branch members) – 5% Fee 4. Non-Members – 10% Fee Please let us know if you have any questions. Thank you

Can I make a deposit at this location after business hours?

angie sanders | Oct 18, 2021
Melissa Lindsey | Oct 18, 2021

Yes you can at the ATM

Hello, how do I set my up online banking. I have been calling for about 5 mins now.

Vic Jes | Oct 18, 2021
Brandon Oneil | Oct 18, 2021

Unfortunately they stop answering phones around 4:30 idk why but it sucks for whatever reason.

I would like to apply for a Home Equity Loan of about $175K. Can you tell me what is the on going rates of interest. How much would the closing cost be? Any other fees? I have good credit score and my house worth around $236K based on Fort Bend CAD.

Jessica Hoang | Oct 18, 2021
Houston Federal Credit Union | Oct 18, 2021

Hi Jessica, we will be happy to assist. May you private message us the best contact number to reach you by so that we may have an representative assist you with your questions? also you may reach our home equity department directly at (844) VIP-HFCU (loans toll-free)/ 844-847-4328 also here is our site for frequently asked question concerning equity loans https://www.houstonfcu.org/home-loans/frequently-asked-questions/mortgage-application-faq and the link to our equity loan application https://www.mortgageclick.org/default.asp?siteId=FF6AE9B6-924D-4BD5-93CF-B24796604B88 please let me know if you have an additional questions. Thank you

What is the minimum number of transactions required for the basic account?

Kendra Nash | Oct 18, 2020
Barbara Grigsby | Oct 18, 2020

I think 6 per month

Is there a share branch near me off Barker Cypress?

Patricia Ward | Oct 18, 2020
Houston Federal Credit Union | Oct 18, 2020

Hi Patricia, Feel free to enter your address in the shared branch locator to find a share branch near you. Below is that site: https://www.houstonfcu.org/access/locations/branch-and-atm-locator

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What are the lobby hours?

Lucie Pierre | Oct 19, 2018
Kresha Bishop | Oct 19, 2018

9 to 7 M-F, 8-2 sat.

If I have a dl with Stafford as my address would I be able to open an account?

Laura Contreras-Williams | Oct 19, 2018
Barrie Lollar | Oct 19, 2018

As long as you are within 10 miles of the cr un and i believe you are

Will they open tomorrow

Karen Morrow | Oct 19, 2018
Shamim Uz Zaman | Oct 19, 2018

All banks are closed this Saturday / Tomorrow.

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