The Club at Riverstone Waterpark

Category: Water park

Address: 18353 University Blvd, Sugar Land, TX 77479, USA

Phone: +12817782222

Reviews

Dee Vongole

Sep 29, 2022

Worst gym experience ever. I was on treadmill for no more than 18 minutes the gym volunteer( old south east asian) just asked me to leave because there is someone waiting. When I told him it's not even 20 minutes I started where as the other machine the lady was going on 35 mins... he just stood there till I left. He clearly was biased because the other two ladies were of his religion ( as much I hate to bring the religion subject) but it was as clear as night and day. If this is the case I need my money back for all the amenities I pay since I can't use it.. I hope the supervisor observes this issue and fixes it.

Ariana Ong

Sep 15, 2022

Nice Pool but A Terrible experience when it came to renting their ballroom. Maybe they took down the google page for their rec center itself, so I’ll just post it here. We rented the ballroom for a party. Party was on a Saturday @ 6pm, we were instructed to come in at 4pm to start decorating and the tables and chairs would already be set up at that time as well. We came at 4pm and all the doors were locked and no employee was in sight. We had to get someone from the gym and pool to let us in after we showed proof that we rented the ballroom. We get to the ballroom and not a single chair or table is set up. We waited, we tried to set up what we could and we called anybody who worked there for help (but no one answered). Now it's 5:15pm our party starts at 6pm and we are panicking and finally Barbara calls us back. And with the most disappointing and ridiculous response ever. She says that she has it written down that our party starts at 8pm and tables and chairs would be set up at 6pm. If our party starts at 8pm why would the sheriff come at 6:30pm to supervise our party? And our contract never mentions anything about our party starting at 8pm. We begged Barbara if there is anything she can do to help us and all she tells us is "I can't do anything for you. There's nothing I can do for you." Not even a single apology on the phone over the problem and stress she caused and her tone didn't seem like she was apologetic about it one bit. Finally, around 5:45 is when a worker came and we got our chairs and tables. We had to push the party back to 7pm due to the fact that we could never get our party set up and ready in 15 minutes. The only good thing about this was Brandon, the employee who helped us set up the chairs and tables. He was instructed by Barbara, who made the mistake, to come in at 6pm so I do not blame him. I do appreciate Brandon understanding our situation and working the fastest he could to get the tables and chairs ready. All I can say is if you plan on renting the ballroom, triple-check everything and get the cell phone numbers of employees in case you need them the day of your event.

Omar Shaikh

Jul 18, 2022

Nice pool with one open slide and one enclosed tube slide. The teenager lifeguards, are your typical snotty nose rude attitude having brats, they purposely kept extending the lighting and thunder “break” so they could chill out longer and wait for a friend to bring them food, they thought they were whispering but these teens are really loud, other then that it’s great! They could also clean the settled dirt on the bottom of the pool too.

Sir_ Picklezz

Jul 8, 2022

this pool is Trash!!!! 0/10 would not return

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Questions & Answers

How much to get in

Fantasia Malone | Oct 18, 2021
Nechelle Jones | Jun 20, 2022

Residents Only

This park is only for residents ??? I am for jersey i am visit houston for a few days i want to visit this place

Beatriz Gallegos | Oct 19, 2019
Shanoe Stafford | Oct 19, 2019

No....just the inside pool area . but the park & spashpad & walking trail , and park areas are open to the public. Oh the tennis court is resident only

Good afternoon, is it a public or private place?

Maria Rodriguez | Jun 20, 2022
Maria H. Garrido R. | Jul 20, 2022

If you are a resident at riverstone you may attend. But you can ask and see if they may tell you otherwise. My niece is a lifeguard so she gave me this information.

Can we go to the splash pad without being a resident of the place?

Maheen Ayub | Oct 18, 2021
Ali K | Jul 20, 2022

Yes

what are the water park opening and closing hours

Bukky Komolafe | Oct 19, 2018
Ashley Bodungen | Oct 19, 2018

Weekends only in May (Sat 10am To 8pm, Sun 1pm to 7pm). The pool guide in your May newsletter has the hours for the rest of the summer.

Is open today???

Daniel Almanza | Oct 18, 2020
jayfeathertroll | Oct 18, 2020

No it should not be opened

is the club house today?

SV Raman | Oct 18, 2020
Vahini Saketh | Oct 18, 2020

Check with club directly

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Is the public welcome or only for residents?

Ariana Roxanee | Oct 19, 2019
ajit patel | Oct 19, 2019

Only for residents.

can my guests come with me or does she need her mom to fill things out

Kyra Steinbrecher | Oct 19, 2019
Ashley Bodungen | Oct 19, 2019

Guests must have a resident with them to enter the pool. The Resident must have their Amenity Card and their Guest Card.

Is it only for residents?

Daniela Quiroz | Oct 19, 2019
ajit patel | Oct 19, 2019

Yes

How do you reserve a tennis court?

Deven Bali | Oct 19, 2019
Vinu kurian | Oct 19, 2019

You an reserve then online

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Hi, does the pool have a heating system. To practice laps during the winter?

Nicci Meyer | Oct 19, 2019
Kiran Rajaya | Oct 19, 2019

No it doesn't and it's closed now. The pool only opens in May until labor day and closed all other time if the year.

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Are you guys actually open today ?

LifeWith Sonjaa | Oct 19, 2019
ajit patel | Oct 19, 2019

YES

Is public or residents only

Maria Vasquez | Oct 19, 2018
shahin Patel | Oct 19, 2018

Resident only

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How much $ is the cost

Maria Vasquez | Oct 19, 2018
Ashley Bodungen | Oct 19, 2019

The Pool is for Riverstone Residents only. It is free for residents.

How much is it to get in?

Torry Lewis | Oct 19, 2018
shahin Patel | Oct 19, 2018

For residents or guests of the residents use only

Good afternoon. Is this facility only for residents or for the public as well?

MONIQUE ATWATER | Oct 19, 2018
Hugo Sheng | Oct 19, 2018

Residents only

Can you pay a daily fee to use the pool here? I’m not a resident but I do love down the road???

Andrew Brenner | Oct 19, 2018
Anish Patel | Oct 19, 2018

Residents only

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Hi if were not from the community I's there just a fee we have to pay ???

Lucero Baiza | Oct 19, 2018
shahin Patel | Oct 19, 2018

Its only for people that live in riverstone or u can go with someone that lives here

is this waterpark open to non residents of the community? like visitors

Onyedimma Onyema Chukwu | Oct 19, 2018
Ashley Bodungen | Oct 19, 2019

This pool is for Riverstone Residents and their guests only.

What is the price if you are not a resident?

BriannaTingz | Oct 19, 2018
Hugo Sheng | Oct 19, 2018

No entry unless you are a resident or you are with a resident

What is the price to get in ?

Cecilia Franco | Oct 19, 2018
shahin Patel | Oct 19, 2018

Its only for people that live in Riverstone, or for their guests

if you bring guest how many can you bring and is their any additional fees for that

Bukky Komolafe | Oct 19, 2018
Ashley Bodungen | Oct 19, 2019

Riverstone Residents can bring up to 5 guests with them using their Guest Card. Residents must be present with the guests. You can get your Amenity and Guest cards at the HOA office.

is this free admission

Denise Ortiz | Oct 19, 2018
Hugo Sheng | Oct 19, 2018

Only if you are a Riverstone resident

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