Address: 3334 Palmer Hwy, Texas City, TX 77590, USA
Phone: +14096435000
Sunday: Closed
Monday: 10AM–4PM
Tuesday: 10AM–4PM
Wednesday: 10AM–4PM
Thursday: 10AM–4PM
Friday: 10AM–4PM
Saturday: Closed
Janice Johnson
Went in about 3:40 pm to open an account . After waiting about 10-15 minutes i was told that i would have to come back the next business day! I was thinking since i was already there how long does it take to open an account! I am 66 years old! A wasted trip and a waste of my time.
R Tussey
This is the worst Bank location ever. I wish 0 stars was an option. I can see how the other locations have a good rating and this location is so bad. Terrible customer service. We will drive to another location moving forward.
Yolanda Whitfield
I have been a Bank of America customer for 2yrs, I have been legally assigned Power of Attorney over 2 individuals that I care for, prior to me opening a account with BOA I mentioned this to a clerk and I was told there will be no problem depositing funds into my account for these individuals since I have all documentation on file, recently I deposited a check into my account expecting everything will be fine and unbeknownst to me that check was not accepted and mailed back to a address that I no longer reside causing much stress and confusion. I have spoken to a branch manager at this location about this incident and I was told to “call to see if a new check can be reissued since the original check has been destroyed” I am now behind on my bills and have been giving the runaround, I was not notified that my check was mailed off to the wrong address yet I receive plenty of advertisements from BOA via email everyday, no one called me to notify me of this incident however my lawyer will be notified of this incident as well as BBB & BOA corporate office, how unprofessional and disappointing of the service here provided to a customer who kept their account in great standing.
William Bergeron
Always terribly slow, only 1 employee ever helping people. They obviously only care about making $. The customer service Iliad been gone.
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there was no-one around to even ask or even looked like they were in charge. In years past, their name was posted in the lobby.
Please answer this queries..
This branch doesn't care about customer service.
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