Kaiser Permanente First Street Medical Offices

Bloody Rose

Robin or Robyn from the Pharmacy is amazing! She was very kind, caring, and super helpful. Robin/Robyn thank you so much for your help and kindness!

Alvarez Family

For Mental Health no problems with therapist or psychiatrist. But that indian receptionist that you greet or have to talk to concerning appointments would anger any patient. She is not good at customer service.

Gabriel Moreno

I recently obtained Keiser about five months ago. Been seeing several doctors here. Doctors consistently drop the ball and won’t get you referred out. On top of it they are totally rude. Get a PPO avoid Keiser at all cost.

Liandre Laney

Their "Intensive Outpatient Program" takes 2 weeks to get into and isn't a real IOP program. It's just group therapy. The GI dep here is pretty horrible too. They actually make you SCHEDULE AN APPOINTMENT to SCHEDULE AN APPOINTMENT FOR SERVICES. It can take you up to 3 weeks to speak with a "scheduler" (a job and step created to further delay patient services intentionally). Then it can take even longer to get the actual appointment once you've spoken to the "scheduler". It's no wonder Kaiser is sued in the state of CA every year. It's only a shame MediCal isn't held to the same standard because they do the same stuff. Kaiser funnels funding to places like the bay where they'll even take MediCal people through Kaiser and have well staffed offices and employees that seem like they care. Kaiser down here had been really frustrating to deal with and as suicidal ideation inducing as seeking services in MediCal. I hate it here.