Address: 9133 W Russell Rd, Las Vegas, NV 89148, USA
Phone: +17025866100
Sunday: Closed
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–7PM
Saturday: Closed
Sarah Mymka
I have been having the worst time getting my insurance changed and I kept calling in for help. It wasn’t going very far at all until I talked to Kierra B, from Kentucky. I had her pull up my account let her know the hell I was going through between Medicaid and Anthem. I told her all of my daughters information was wrong the name the date the provider everything was wrong. She took the extra time to help me with many many different resources links that could help me out and she also helped me get in contact with somebody from Medicaid. I have been calling Medicaid 2 to 3 times a week before my daughter was born to get all of this situated and I was not able to get a hold of anyone, but Kierra did and she transferred me over to them. After a four hour conversation with Medicaid, Kierra ended up giving me a call to see how it went and if I got the help I needed. Oh I have to say she was the nicest and most caring person I have ever talk to about insurance. If you ever get the chance to talk to her she is beyond amazing and I hope that she gets excellent credit for everything she’s done for me.
Allison Teso
I want everyone who works for this god awful company to wake up every day, look themselves in the mirror and repeat after me, "I am not a Medical Doctor. I do not have the education, knowledge or authority to override Medical Doctors or to make decisions on their behalf." If you want to be a Doctor, you should have chose that as a profession instead of working for an insurance company ripping people off.
Xeryn A
I was an employee using the insurance I work for and still ended up falling into the loop of endless back and forth from inability to process the simplest claims to their useless customer service to readjusting claims incorrectly over and over and over again. I’m still getting bills from 2020 and 2021 preventative services . I hate this health insurance I rather just pay it myself than deal with idiots like these .
Jim Terry
Horrible customer service
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