TheKey - Formerly Home Care Assistance

Category: Home health care service in Henderson, Nevada

Address: 2480 W Horizon Ridge Pkwy STE 120, Henderson, NV 89052, USA

Phone: +17025277723

Reviews

Jessica Knox

Dec 29, 2019

We found ourselves reaching out to Home Care Assistance of Henderson on Christmas Eve after my grandfather was discharged from acute care following a 2 week hospital stay. His discharge from the acute care was rushed due to the holiday and our facility choices were limited due to his altered mental status and poor rehab prognosis. Essentially, our loved one was “dumped” at the only facility within a 20 mile radius of his home that would accept him as a rehab candidate. We were hopeless, watching the entire scenario unfold on Christmas Eve and horribly worried about leaving him alone overnight at a facility that was severely lacking in staff to patient ratio. It was during this time we reached out to Home Care Assistance of Henderson. Given how difficult it had been to get a response from providers when trying to coordinate a discharge over the holiday, you can imagine our surprise when someone answered the phone on Christmas Eve when I called Home Care Assistance of Henderson. Someone answered and someone was waiting for our call! They listened to our story, empathized and reassured us that they could help and they could help QUICKLY. The owner, Nick, coordinated an assessment for our loved one the next morning, which also happened to be Christmas Day. It was obvious from day one that the facility grandpa was in didn’t have the staff available to watch him as closely as was needed during his stay there. Who will ensure that he has assistance with eating, when relatives can’t be there? What if he gets confused or disoriented in the middle of the night? What if he tries to get up, unassisted? Will he have a fall? Would an additional injury cause him to go back into the hospital? We were not confident that the facility alone could provide him the care and attention that we knew he needed. Home Care Assistance of Henderson had the solution we needed. Hiring an additional caregiver for my grandfather has made all the difference. Nick and his team have been so wonderful and steady during this tumultuous time and for that, we are forever grateful!

Matthew Bernard

Dec 13, 2019

I contacted Henderson Home Care to look after my 88-year-old mother while I was on a trip abroad. I spoke with other agencies, but none of them were as responsive or professional as Henderson Home Care. Victoria was extremely attentive to our needs, and spend considerable time with us to make sure we were pleased with their services. By the time I departed I was confident that mom was in good hands, and she was! I have no complaints and highly recommend Henderson Home Care. I’m sure you be satisfied with them!

Elaine Taylor

Jul 31, 2019

ALL of the staff, from NICK to all of the caregivers, went ABOVE and BEYOND to help care for my 82 year old Mother. I knew she was in great hands when I spoke with Nick from the very first day. I HIGHLY recommend Home Care Assistance of Henderson. She will need them again, unfortunately, and we will call them and will be able to sleep at night (my sister and I live out of state). A HUGE THANK YOU and MUCH GRATITUDE to Home Care Assistance of Henderson!!!!!

Cindy Greer

Jun 19, 2019

I had an outpatient surgery and needed someone with me for the first 24 hours after the procedure. They provided me with care givers who were compassionate, professional, and extremely helpful. At first I was a little nervous being with strangers at such a vulnerable time but they over exceeded all of my expectations. I would highly recommend them for anyone needing any type of care giver assistance.

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

What is home care?

TheKey - Formerly Home Care Assistance | Jun 20, 2022
TheKey - Formerly Home Care Assistance | Jun 20, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

Is the company hiring or looking for people who are able and willing to work for this company?

Shai Melanin | Oct 19, 2019
Frankie Hernandez | Oct 19, 2019

Yes they are looking for good people that are reliable and honest there is a process background check physical Etc Great company to work for though

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