Courtyard by Marriott Waterloo Cedar Falls

Category: Hotel in Waterloo, Iowa

Address: 250 Westfield Ave, Waterloo, IA 50701, USA

Phone: +13192335531

Reviews

Brad Kosar

Jun 12, 2022

Nicest Courtyard I've ever stayed in. However the walls are paper thin. If you are a light sleeper AVOID this hotel. It's a beautiful building; a converted factory into loft-style rooms. Overall a wonderful structure with lots of open space in the lobby to sit or socialize. The rooms were clean and the staff were friendly. However the rooms are incredibly loud..you can hear every word of the neighboring rooms occupants conversations as well as their TV. We were up until 1am listening to the adjoining room's movie. I've stayed nearly 700 nights in Marriott properties and this is by far the least sound-proofed hotel of them all. Additionally when the room above you decides to shower be prepared for it to sound like a waterfall in your room. The loft design keeps the original sewer pipes outside of the walls which also means they are quite loud as well. The biggest problem here is the initial cost to retrofit this property into a hotel likely leaves the owner with little to no excess capital to invest in sound insulation upgrades. In other words don't expect the sound issues to ever be resolved in this building. Overall disappointing experience and I would not stay here again.

Gloria McGowen

Jun 12, 2022

We are currently staying in the hotel. We originally requested a suite but finally ended up in adjoining rooms. This confusion led to the card being charged multiple times and eventually cancelled. We were given a room with a shower with a short curtain ,for the disabled, which resulted in the floor getting very wet. (A Major slipping hazard) The rooms were not cleaned and when this was brought to the attention of the front desk, we were told that they were gone. Requests to speak to management have gone ignored. It appears that a a couple of staff members are new or in need of additional training. I prefer not to think that this poor service was the standard.

Josh Schechter

Jun 6, 2022

This renovation from factory to hotel was done well. The high ceilings and rustic touches help the rooms feel opulent. Bathrooms and fruniture are all modern and give an upscale feel. The room was spotless and the staff was great. My only negatives with the hotel itself were I could hear my neighbors pretty clearly, the spring bed wasn't great, and the pillows were awful and go flat immediately. I also had to call the lobby just to get the a/c activated in the room, and I still couldn't control the fan speed. I feel I overpaid a bit due to an ordeal in the convention hall, but for around $109 this would be a great choice for a one evening stay.

Rich L

Jun 4, 2022

What an amazing space if you know the history of John Deere you know how important this building was back in its hay day. The rooms are spacious and have a very modern feel to them. I look forward to our next stay.

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Questions & Answers

How early can I check in.

Jerry Jones | Jun 4, 2019
Ashley Taylor | Jun 5, 2019

I think its 2 but if you make arrangements im sure they could accommodate

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What does it take to get a phone call back from Katie? I have been trying to connect for over 1 month about an event I want to host there...no response to several calls left many messages etc.

Economic Shield | Jun 4, 2019
Dedra Montgomery | Jun 5, 2019

If you do not mind giving me your information or a phone number that you can be reached I will be sure that you will receive a Response accordingly Thank You

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