DHL Express Hub - Corporate Office

Category: Shipping and mailing service in Erlanger, Kentucky

Address: 236 Wendell H Ford Blvd, Erlanger, KY 41018, USA

Phone: +18002255345

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Christine

Oct 14, 2022

Normally, I don't run into any issues with international deliveries but when I noticed one package had an incorrect zip code, it was next to impossible to get a straight answer from anyone in customer service. So here I am to rant about it in a review because contacting their customer service is just as useless. I updated the zip code when I received the text about it leaving the country heading to the US. Reached out to the chat rep several times who basically told me what I wanted to hear and that the correct zip code was noted and would be routed correctly. Spoke with a man who said the package would be delivered that day and that it just hadn't been updated on the website. The following day, a woman told me it would be delivered that day. And this morning, as the package sits in Cincinnati for the second day with no movement, I'm told there is nothing I can do but wait. Can anyone be bothered to lift a finger to help? Really disappointed with DHL.

Charlie Moody

Sep 25, 2022

Cool people took freight off fast wasn't no long time waite

Chris Tomlinson

Sep 12, 2022

Nice place to work. Several different ares to work in. Room for advancement. Can switch areas every 6 months.

Caucasian rugs gallery

Sep 8, 2022

Worst service, I lost my $4000 rug without any clue 😢

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Questions & Answers

Do you guys work during the weekend? It says my package is here but its saturday so im wondering if the shipment will make any progression

Tefta Domi | Jul 20, 2022
Gladys Okubowei | Sep 18, 2022

Can I schedule a pickup for today at Franklin Park il

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Due to the increase in air traffic is there any plans for the home owners on the flight paths to combat the noise level.?

Bud Steele | Oct 18, 2021
Lydia Thorpe | Oct 18, 2021

I can not answer because I have no clue. I'm curious myself. Looking to move into the area.

What are they doing to keep the workers safe from the virus, facemasks, gloves, etc?

charmed1357 | Oct 18, 2020
Tony Adamski | Oct 18, 2020

We are washing our hands every chance we get or using hand sanitizer and as for masks I have not seen anyone wearing any yet and alot of us have also been wearing gloves that is just from my point of view as a tug driver

I am having a problem with my package

Military Man | Oct 19, 2019
Murat YILDIRIM | Oct 19, 2019

Try using the online tracking number or call costumer service. They will let you know what is going on with your package.

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How do I reach the HR department in building 1

Richard White | Jul 20, 2022
MrEdzell100 | Jul 20, 2022

Go through security and make it right turn. Down the hallway on your right. Not sure what the hours are though

Does DHL sell their used tow motors, or do they trade them in?

Zac Clark | May 21, 2022
Chris Tomlinson | May 21, 2022

Have know idea but after we get finished with them not much left.

My item is too long on hold, why do not going on?

Sai Tai | Dec 22, 2021
Mixed Twice | Dec 22, 2021

The pandemic and the high volume sorry for the inconvenience

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Can u find we're all my information and mail is here in Cincinnati Ohio please

Dominique Bolds | Dec 22, 2021
Thomas “Cuts” Milburn | Dec 22, 2021

Most likely, they lost it. Read all of the DHL Cincinnati reviews. It definitely major changes. I purposely ask any seller to please avoid it going to the Ohio hub now & a few have been able to send my packages to a New York hub

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I'm trying to get my W2s from DHL. Is there a number for the recruiting office. Iv tried so many numbers an none of them are right

Greg Owens | Oct 18, 2021
Benjamin Ungruhe | Oct 18, 2021

Recruiting office won't have it. You want HR. Number is available through google

My package stop scanning on the 13th at the Ohio hub and they're giving me the run around at dhl. What should I do?

Vanetta Hankins | Oct 18, 2021
farxaan askar | Oct 18, 2021

Nice place 👌 👍 👏

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If I go the DHL building, do they do the application drug test n background check all in 1 day

Angelique Metcalf | Oct 19, 2019
michael lantz jr | Oct 19, 2019

When I went, you take copy of birth certificate and driver's license, do some questions on the computer, talk to the recruiter, background check, then yes they will send you for drug test and come back to tell you what schedule you would be working

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Are you hiring for pickers and packers

Debbie France | Oct 19, 2019
Murat YILDIRIM | Oct 19, 2019

Yes

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Where can I get DHL boxes?

Leann McGlone | Oct 19, 2018
Broken wrench 21 | Oct 19, 2018

,There is an mail room on the mendola pike location on east side of 275

How can i reach human resources

Laurie Bosworth | Oct 19, 2018
Sarah Spurling | Oct 19, 2018

Depends on which department you work in. Do you work in the offices or the hub? They have seperate HR departments. If you work in the Hub, HR is right next to security/truck dock. You can ask the front desk if someone can walk you there, it's like 10 steps from their desk. If you work in the offices, I'll have to find that person for you. Though I'm sure you can tell your boss that you have "a question about your paycheck for HR" and ask them to show you where you HR department is. Or you can ask a fellow employee in the offices and just make something up if you don't feel comfortable telling them.

I missed a drop off because I’m at work why don’t you all leave it there

Prince | Oct 19, 2018
Ricardo Strader | Oct 19, 2018

What do you mean?

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Hi did u ship to west Africa

Mouhamed Diawara | Oct 19, 2017
joshh | Oct 18, 2021

Hi, yes they do

Is the recruiting office open on Saturdays

Steven Snow | Oct 19, 2017
John Santana | Oct 19, 2017

No

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Do you hire felons

Danny Bass | Oct 19, 2017
Rachel Mays | Oct 19, 2017

No they do not.

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Where do I go to put in an application

Denise Coyle | Oct 19, 2017
Chris Thomas | Oct 19, 2018

Golden Plains on the airplane

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