Steak 'n Shake

Category: Hamburger restaurant

Address: 3170 Towne Blvd, Middletown, OH 45044, USA

Phone: +15134220206

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Ryan Stiner

Oct 18, 2022

Did not utilize your business because the dining room was closed at 12:23pm. Being understaffed is an over used excuse. Poor management is to blame.

Bass N Boots

Oct 16, 2022

Slow drive thru. Asked for no onions. Had onions. Warm fries. Burger was sloppy and melted to the wrapper as opposed to the bun. Drive thru person was nice.. No#11

Autumn Overbey

Oct 16, 2022

Service was absolutely horrible ! Placed a pick up order at 415pm, said it would be ready by 5pm. Arrived at 5 and screamed to get out of the store when I walked in to see if they recieved my order. Was told thats corporates job not theres (doordash order). So I waited in the drive thru. After about 15 minutes made it to the speaker and was told my food was still being made. No problem. Finally get up to the window at 530, I get told my food isn't ready yet and they walk away. Then a different lady comes to the window and screams at me to pull forward my food isn't done. So I say no and stay at the window.... I ordered 3 cheeseburgers and a small fry... a guy comes to the window (I assume a manager) and trys to ask me to pull forward because everyone else's food behind me is getting cold. I told him I've been here for 30 minutes and ordered my food over an hour ago... no one cared. Pulled foward only to recieve my food within 3 minutes ! Food was smashed and made incorrectly and cold. Worst experience I've ever had at steak n shake. The employees are so disrespectful.

Jacqueline Croucher

Oct 8, 2022

I found a ROACH in my food and the manager had enough nerve to tell me she can't refund my money.

Thanks! Your review is awaiting moderation.

Questions & Answers

Does this Steak and Shake location have servers?

Jonathan Lathey | Oct 17, 2021
Amanda Canter | Jan 20, 2022

Does anybody know when we can dine in?

Read More

Can i get steak burgers anytime?

Jesse Long | Oct 18, 2019
antonio roberts | Oct 18, 2019

Yep

Read More

Why was the doors locked if open 24 hours.?02/12/2015 at midnight

Phoenix “DJ Wyld Bill” Family | Oct 18, 2018
Jenn Sierrah | Oct 18, 2018

The middletown location is only open 24 hours through the drive thru inside closes at 12am

Read More

Does anyone know when we can dine in

Amanda Canter | Jan 20, 2022
Anthony King | Jan 20, 2022

Middletown is supposed to be by now. But have t been back to check. It was t a week ago

Read More

Is this location currently open? I really just want a caramel apple milk shake.

Jen coler | Oct 18, 2019
nikki johnson | Oct 18, 2019

nope

Read More

Is steak and shake open in Middletown?

Levi Smith | Oct 18, 2019
Steak 'n Shake | Oct 18, 2019

We have temporarily closed this location and it will reopen under new franchise ownership.

Read More

What time is happy hour

Freddie Turner | Oct 18, 2019
Tetsujin L | Oct 18, 2019

No happy hour, as the restaurant doesn't serve alcohol

Then the girls at the window had attitude rolling their eyes and waving st us from the kitchen as we were looking to find out what the hold us was. Then we’re not nice at the window when giving us our order

Courtney Hoeland | Oct 18, 2018
Not Tellin | Oct 18, 2018

That is typical behavior for this S&S. I don't know how they remain in business.

Read More

Why won't you allow a call to go through? Thought we may have left purse with driver's license and other important cards inside. Phone rings twice then busy signal. Not accommodating customer service.

Tony Mienko | Oct 18, 2018
youknowwhatsnext | Oct 18, 2018

Try another Steak and Shake ask for the number for the one you're trying to reach it might be a different number

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places