Address: 315 S Rand Rd, Lake Zurich, IL 60047, USA
Phone: +18475404566
Sunday: 10AM–4PM
Monday: 10AM–5PM
Tuesday: 10AM–5PM
Wednesday: 10AM–5PM
Thursday: 10AM–5PM
Friday: 10AM–5PM
Saturday: 10AM–5PM
Lizard Queen
I hate rating a place one star but as a long time customer since age of 5 at the ice house mall location/lake Zurich with many happy memories growing up going there , I no longer really wanna come here anymore sadly. The women staff used to be really helpful and friendly but some of the women are kinda rude/snotty/impatient/unhelpful and have a bad attitude which if you are selling toys etc to parents or children etc, you shouldn’t act like that as a sales person let alone at a toy store. Not nice or welcoming also drives customers away which is really bad for business. I mostly would come here for squishmallows but they are kinda way too high in prices compared to other retail suppliers. I have also noticed squishmallows from other stores being sold for their prices as a long term collector, from Amazon,Costco,target even Walgreens which is kinda shady imo. I get it’s a family owned business but reselling other retailers stores squishmallows for ones own prices is wrong and not fair to the customers that keep ur business a float. I’m very disappointed in the store as of late and sad to see it like that. I really do like the new helpful friendly sales people I have met tho.
Richard Derr
Always the perfect toy.
Lexie Giacchetti
awful service, extremely unreliable & shady establishment. beyond dissatisfied is the understatement of the century when it comes to this location.
Irlanda C.
Went to the lake Zurich location for their squishmallow drop today, stood in line for TWO hours outside, third in line , and still walked out empty handed because this location enforces absolutely no regulations. If they could have simply input a ticket system or anything for that matter of fact to make it fair for those who waited, there would have been no shoving, running or any issues period. Never going back unless they actually make changes about this. Don’t waste your time here please.
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Yes all the August releases and several older sets. Visit www.learningexpress.com/lakezurich. Thank you. Or simply call and we can shoot you a picture. 847 540 4566.
No sorry.
Everyone was wearing a mask when I visited.
No we do not. I suggest you try Constructive Playthings on line. Thank you for thinking of us.
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