Seven Oaks Pet Hospital

maegan gaston

Today I had to bring in my dog to Seven Oaks Pet Hospital for an emergent visit he was bleeding profusely from one of his paws i had called 20 minutes in advance of my arrival to let them know i was on my way they told they would be expecting me. upon my arrival i was told to check in like this was a standard walk-in versus the emergent visit it was. mind you my dogs paw is still bleeding the lobby of the location was full and people were sitting on the floor (myself included) while the staff was having friendly conversation with one another instead providing any assistance to any of the customers. after 30 minutes of waiting i asked if they had an ETA of when we could be seen my dog is crying from the pain and still bleeding, One of the employees said they would check 15 minutes later she comes back and says the vet is still with another animal and doesn't have an ETA. finally after an hour and a half of waiting in the lobby my dog was seen and treated. afterwards i was told he wasn't even bleeding anymore that is based on the fact that he had to wait for an hour and a half before he was treated. I attempted to explain my disappointment with the quality of service i had experienced today only to be rebuffed by the staff when it was time to pay they initially handed me a bill for $116 then after i was done telling them about my dissatisfaction then handed me a revised statement of 194 when i looked at the revised statement it had charges for services that had not been performed. i then proceeded to probe about the additional charges and explaining that these services weren't even performed why am i be charged for them. which led to them arguing with me about what they had done for my animal. finally i was handed a 3rd and final statement which still had charges for services that weren't performed, but by this time i had had enough and proceeded to pay so i could take my dog home. This was one of the worst vet experiences i have ever had in my life. i have also reached out to the BBB in regards to my visit.

Jessica Berumen

My 9-month old kitten potentially broke his leg and was in obvious pain. My regular vet was very uncaring and wouldn’t fit him in. I called many vets, and Seven Oaks was the first to show true caring and concern for my kitten’s well being. They got him that day, took amazing care of him, and suffice to say, we have a new vet! I cannot say enough good things about the beautiful facility, kind & caring staff, and high level of affordable care! This is what veterinarian care should be.

Lyndsey Bartz

My pregnant Rottie required an emergency c-section and after calling 7-8 animals hospitals they were the only ones that accepted us immediately. They were all so patient with me (a crying sobbing mess who was holding 2 newborn puppies in a basket) and showed me more kindness than a very famous animal hospital in Tampa who made me feel that I was to blame for my girls issue. The staff qt Seven Oaks helped me find formula for the babies(located in their convenient pet depot), they all comforted me, and provided me warm blankets and items to feed the newborns while my girl was in surgery. Sadly, none of my other puppies made it but the staff reassured me that hope wasn't lost because we still have at least 2 babies and thats a miracle. They called me this morning to ensure my girl is recovering well and were happy to help me when I called with concerns about her healing process. I really appreciate the entire staff for everything they did! Thank you Dr. Guida for saving Mika's life!!

J Couture

My mind is finally clear to write this review on Seven Oaks Pet Hospital. I originally decided to trust this Vet office in my cat's care because a family member of mine used to work with Dr. Reddy at Banfield and started with him during the time they originally opened up Seven Oaks. Since returning to Florida, our cat began ill with symptoms she never gotten before. Since June 2020 until Oct 2021, I had brought her to office ,multiple times for symptoms that kept arising. I was told she had infections and told she even had Feline Herpes and these were the cause of her symptoms. I made it clear to Doctor that she has always been indoors and never had any symptoms that this virus displays. However, the doctor ignored all that and insisted she had it. I finally paid to have cultures done to rule out this virus and others. They were all NEGATIVE! Meanwhile each time we have brought her they prescribe antibiotic after antibiotic. Symptoms fade but resume shortly after. With even more added symptoms that did not make sense. One day our furbaby was not acting herself and even just finishing the last antibiotics, it just didn't make sense. I decided to get second opinion and in one day, we are given the absolute worst news, our furbaby has cancer. Her bloodwork was so bad and her being in pain, we had to make choice to put her to rest. At this point there was little that can be done. We were all so hurt by all this, since it was caught off guard, and definitely not what we had expected. However, being a nurse and having the new doctor read off the lab levels, it made all sense of why she was not improving. It made sense why she was acting the way she did and displayed the symptoms she did. On top of it all, the doctors at Seven Oaks have NEVER, ever discussed her low WBC, low weight, and high lipase, and other low lab value concerns 6 months ago. Had we known and had they took the steps to do further diagnostics, there is a BIG chance we could still have her with us, even if it meant 2-3 more years. We are still very upset with how the doctors at Seven Oaks handled her situation. They are obviously not trained or educated enough to properly assess, diagnose, and even recommend appropriate testing. In one day at a new vet office I get more accurate information than I have ever gotten from Seven Oaks in over a year of her visiting them. I have WASTED money for tests, procedures, their pet member plan, and medications that were not appropriate. I am sharing our experience so many of you think twice to bringing your fur babies to them. I regret not seeking another opinion sooner for our Bella. This is definitely a lesson learned. It's sad as pet owners, we have to look everything over in our pets medical records and figure out what is normal and not normal. It's sad we have to get another opinion to verify if what this Vet office is stating is in fact true. There is nothing that can bring our baby back and I hope our story and the loss of our baby brings light to others continuing or thinking of seeking care at Seven Oaks Pet Hospital.