SKELETON KEY PROPERTY MANAGEMENT, LLC.

asia farm

Extremely unprofessional PM. As home owner, did not see any transparency at all. not providing any docs on request. They gave me different Tenant exit dates. end of May 2022 and end of march 2022..this info. was given in August!!! They gave clearance to Tenant without checking house status nor receiving keys.. final Accounts not done after 4 months.. still holding more than 7000$ of my income.. did not oay house taxes despite promises 👌🏡

ali baba

very poor management , the owner does not reply to his clients nor assigns any customer rep. staff .. focus on maintenance more than efficiency of property management.. during the past 6 months the owner/manager simply ignores emails and calls .. not attending to his clients enquiries ...zero feed back and action.. property income management is big question.. according to the owner , he has only small local bank in Rochester .. which has no internet banking nor international funds transfer facilities !!!!!

Bizshipp Green

I've called and left messages with skeleton key property about my septic tank collapse ceiling leaking whenever you taking a bath or shower water leaks two kitchen ceiling haven't heard nothing from them in months call Roto-Rooter plumbing they bill me I said call the city the city will get in too contact with the landlord to replace the damaged pipe I call and left messages haven't heard from skeleton key yet it's been 5 months no answer no nothing 😠😡🤬

hope harkless

This place is absolutely disgusting and I can't wait to find new property management they don't answer the phone they make promises they can't keep they don't take care of the property which causes the tenant not to pay rent for some reason I keep getting fines on my property for grass and trash when it's Skeleton Key job to manage the property they never have the portal updated it's March and I'm missing 2 months of the bill break down they don't return calls or text messages I wish I can give them 0 stars the only time they get any work done is when you go directly to the office with out an appointment this is a trash company everyone should stay away from them on the voice-mail it says to text the number don't bother no one will reply you gave to call multiple times for someone to answer just to say they will give you a call back and they never call back