Address: 13 Community Dr, Addison, NY 14801, USA
Phone: +18557009107
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Jason Crane
Our company has been utilizing Micro Solutions services for all our computing and technology needs for over 7 years and are sincerely pleased with all their services and innovative approaches to managing. They presented a unique system to help us manage all our IT needs. There staff is highly qualified and we can count on them 24/7 and whenever we have had any issues they have professionally and expeditiously responded to keep our operations moving at critical times. They are available 24/7 and the owner of the company has been highly involved and proven to be very conscientious about our business and how his team is performing. He perpetually reaches out and presents ideas related to new technologies to help us improve and protect our network. In these difficult times it is comforting to have this company and proactive owners on our team helping us to protect and grow our business. The staff and company has proven to be available in some very difficult times to help us navigate multiple attacks on our networks and we are happy to report they have been very successful in their programs and in this regard. They are very timely and proactive in the services they provide. If you are looking for an innovative solution to your IT needs and want a company that has a vision to help you perpetually improve this is the company I would recommend to you. We are very happy with all their services and thankful to have them helping us manage the most critical infrastructure our company needs to remain competitive in a difficult market.
Austin B
Had a great experience speaking with their staff for a project. Very professional, experienced, and excited with their work. Would recommend them for any project.
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Micro Solutions offers on-premise service for clients of all sizes. Many of our clients schedule a technician to visit for routine maintenance.
Micro Solutions is proud to support all of Upstate New York. We are located in Addison, NY. Our team is highly skilled in remote operations and can accommodate most customers with a limited on-site presence.
We tailor our service packages to each client. Most of our clients select our Total care package to ensure they will be covered, no matter what might come their way. We also offer a Flexforce package that is more similar to a traditional time and materials model. However, this is more of a reactive program, for best results in cybersecurity, we always suggest proaction!
Cybersecurity is one of Micro Solutions' core verticals. Our Experts work diligently to optimize their skills and the tools that enable them to take action. We offer different packages based on your needs with our introductory level package being the "Cyber hygiene package". For a more in depth look at the packages please visit Micro-solutions.net
Standard response time is within 24 hours of the ticket being submitted. Though, most are resolved much sooner, based on the impact and severity of the issue at hand.
M-f 8-5 for standard inquiries, however, high priority matters receive 24/7 care.
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