Starbucks

Stella Manzo

If I could give millions of stars I would in a heartbeat!! Every single soul in this place gives me the ultimate vibe each and every morning!! Harper is one who has thee absolute best customer service around!! Amazing job well done Harper, and the rest of the starbucks crew

Desira Glenn

I don't come to this location often, but when I do, my mobile order is always ready on time, my order is accurate, and the food and drinks are delicious. The only thing lacking is the "welcome" greeting I get from other Starbucks locations.

imani bossier

This is was the first and last time I ever go to this Starbucks location. This place is unprofessional and not well-managed. As I walked in I realized there was a rush, which is understandable. However, there was one trainee at the register, one person making all orders, and someone who deemed labeling boxes more important than helping with the line. After waiting 10 minutes to place my order, it took more than 10 minutes to receive my full order. My drink was given to me immediately, yet my pastry hadn’t even been warmed up 10 minutes after. I approached the very overwhelmed barista, and politely asked if she had my pastry to which she replied “I am so sorry I have so many online orders, I will get to it soon”. She proceeded to make the drinks for the 3 people behind me, and continue the online orders. I quickly realized that there were people before me with the same issue. After basically finishing my drink, I no longer needed the pastry so I got back in line to get a refund. I grabbed the guy who wasn’t doing anything and asked him to return my item. He proceeds to take the receipt, without saying a word the entire interaction, and walks away when he was finished. I had to reach over the counter for my receipt because he didn’t have the customer service to do so. My issue with this experience is that 1) If a store in understaffed (which in this day & age- everyone is) then orders should either be stopped, or orders should be FULLY made for each customer while having the rest of the line wait their turn. 2) Why is there an employee/TL not backing up their coworkers? 3)Not schedule a trainee by themselves to handle the registers. This was a very frustrating and ridiculous Starbucks experience and I encourage you all to visit a more organized and friendly location.

Beth Fernandez

Walked in to get a chai latte. Order was taken. Offered my Starbucks app loaded with $15, which appeared on the app. Cashier told me I had a $0 balance. Told him that was incorrect because a friend recently gifted it to me. He repeated that it showed a $0 balance. Not wanting to cause a fuss because people were behind me, I paid with my credit card. While waiting for my latte, I checked my Starbucks app balance again. It showed $15 again. I presented it to him and asked him to check it on his computer. He did and told me that I did, indeed, have $15 on my Starbucks app. I then said, "So, I didn't need to pay with my credit card then, did I?" Not a word from him, no apology, nothing. Didn't try to make it right for the customer. Thanks Starbucks (insert sarcastic tone here). Just in case Starbucks management is reading this, my receipt shows #722698, December 8 at 4:07 PM, but don't know the name of the male cashier.