PuroClean of Northwest Rochester

Category: Water damage restoration service in Rochester, New York

Address: 1999 Mt Read Blvd Bldg 3, Rochester, NY 14615, USA

Phone: +15854316060

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Emilee Lemcke

Aug 9, 2022

I called looking for help with mold testing/ inspections. Randy was able to come to my home very quickly and helped guide me through the process for testing and restoration. He had been more then helpful and has gone way above and beyond with helping me and my situation! I HIGHLY recommend this company! Randy is absolutely Amazing!!

Michele Serapilia

Jul 27, 2022

I was very impressed with the professionalism and the fact that he didn’t try to overcharge me. He took care of the problem totally. I would highly recommend this company.

Wilbert Beachy

Dec 10, 2021

Randy and his crew were timely efficient and professional would recommend to anyone for flooding/mold remediation.

Phil Garofolo

Nov 17, 2021

I cant say enough how great our experience was with Puro Clean. Rarely have I dealt with a company where I felt they were genuinely invested and empathetic. From day 1 Randy, the owner was highly communicative, timely, and worked with us to turn our not so fun situation around. We had a good amount of water damage in multiple rooms in our home. Randy was there multiple times over the course of the mitigation and restoration, sometimes just to check in, sometimes to perform work himself. He kept us updated on details, timelines, and always checked in before any changes were made along the way. In the end, the areas in our home that were effected look better than before the damage. Honestly one of our best experiences ever since we’ve owned our home, and a pleasure to work with!

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Questions & Answers

How do I prevent mold growth in my home?

PuroClean of Northwest Rochester | Oct 17, 2020
PuroClean of Northwest Rochester | Oct 17, 2020

The key to preventing mold growth is moisture control. There are many ways to achieve this including repairing leaks in your home—from walls, roof, gutters, plumbing pipes, etc., keeping indoor humidity at about 30-50%, ventilating appliances that generate moisture, getting your HVAC system inspected annually, cleaning gutters, and using materials such as mold-resistant paint.

What are some of the main causes of fire?

PuroClean of Northwest Rochester | Oct 17, 2020
PuroClean of Northwest Rochester | Oct 17, 2020

Fires are mainly caused from dried leaves, faulty electrical wiring or equipment, unattended stoves and ovens, unattended candles, children playing with fire, flammable liquids, and careless smoking.

How do certified technicians typically handle water damage?

PuroClean of Northwest Rochester | Oct 17, 2020
PuroClean of Northwest Rochester | Oct 17, 2020

The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. After the damaged items are removed, the technicians begin drying out the water and disinfecting the areas. Specialized tools like air movers and dehumidifiers are typically involved in the drying process. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

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