H-E-B Pharmacy

0224dina

It’s getting worse and worse here. They text saying a prescription is ready. You get here stand (or sit it in car) in a long line to be told only one is. Give them 15 min. Both prescriptions were called in hours ago? Why weren’t both filled?! Then you give 15 min come back to another 20 min wait in line. It’s getting awful! We need to change pharmacies. I’m not one to write a review but this happens every time!!

Sherry Lerch

Pharmacy used To be organized and top notch. Now it is horrible. I have gone in to pick up a prescription and it took 4 people to find it. Today my doctor called over a prescription and they had no record contacted my doctor who confirmed it was sent over and was going to send again. When I called the Pharmacy they still could not find it. Did not really make an effort to check. But hmmm she just didn't know. Didn't bother to check any further or ask a pharmacist. Very disappointing!!

Randle Ford

Not my favorite, long lines, long que times, scripts never ready even after confirmation, overall process lacking... 3 out of 3 trips and always the same so moved on to pharmacy with online ordering, script management and order verification to ensure the trip is efficient and effective.

Anna

Terrible service, waited for the text to pick up my emergency meds, never got one. If you want to pick up your regular meds 45 min wait time may be not enough. Always long lines, no clear communication and definitely not customer-oriented approach.