Address: 6834 Kirkville Rd, East Syracuse, NY 13057, USA
Sunday: 8AM–9PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8AM–9PM
Don Best
No number to contact these dirt bags about their drivers who don't drop off all the packages. I ordered 3 things from Amazon, and only got 2 of my products. The other box is missing, and they gave me an item I never ordered. I wonder why they don't have a contact number. They let random people deliver in personal vehicles, and they can either take tour stuff or just be lazy and not make sure they delivered all the packages for that address.
Joseph Schouten
Awesome place
Susan Hadlock
Haven't had a package delivered once it got to this station since mid September. All other pkgs from Amazon NOT being shipped by Amazon courier gets to me just fine. Just getting the run around as to why and saying it is an "internal issue". You don't say??
Katie Mercaldo
Two of my packages have been here being “processed” for over a week now. I made the hour drive to deal with customer service because they don’t have a phone number anywhere and Amazon help wasn’t giving me any information either. Customer service doors are locked even though they’re supposedly open until 9pm. None of the employees are helpful. I just want my packages, one of them is an expensive crib that we literally need. I’ve never had problems before, but this is just ridiculous.
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You can go personally, they have a customer service area for clients...
This is just a station that deals with sending out the Amazon fleets for deliveries. If you need Amazon customer support you can contact them through their app. Or google their support phone number.
Just enter dbu2 in Google maps
There's separate transit companies that run their own fleets of vans for different districts and counties. They're contractors of amazon that hire contractors to drive the vans lol. So you'd have to find em all through a Google hunt. I know SRG transit needed tow companies last winter. They also have a company named SWAG that have vans there too. There's a lot.
Did you apply to be a driver or work for Amazon?
The amazon customer have to request for that in the application you can write spesification where you want to delivery you package remenber amazon have that option but if to you to follow the instructions in the app to use that .
Or contact them through the help feature in the app. I was having issues setting up and I had to delete and redownload the app and create a new account.
Mooopers has driving positions available. They are on Indeed, Facebook and at several job fairs. If you just want to call them let me know.
There is a bus that goes to east syracuse but not to this station. A walk from east syracuse to DBU2 would maybe be like 15-20 mins.
There is no a dedicated phone number for the warehouse because packages are delivered by numerous Delivery Partners. If you're looking for information on your package, please use your Amazon App or the website to check the status. If there are issues, please escalate those issues using your app or the website--in the customer service section. Once you do this, they'll have a customer service representative reach out to you.
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