Crestview RV

Madelin Vigh

Worst service we had ever had. We asked to see a couple of rvs to get an idea of what we wanted and they told us they can't unlock the doors for us and that we need to know down to the flooring and walls of the rv before they could even help us. They treated us very rudely and had no instrest in helping us. The worst part is the management did not help us either and took his rude employees side. If you want good service do not go there worst people ever.

Marie Eberhardt

Was looking for RV because I'm thinking about going tiny. So many different models & sizes.

Benjamin Milligan

Still at the bottom of ANY trustworthy service list. Take it to a place with an honest person who actually values your business. Dusty womble is a self important blow hard with an ego as big as all the crestview rvs end to end. Since March 2020: ZERO STARS!!! The worst!!! Crestview has the Worst response and customer service ever. 8 months of waiting...placed 38 phone calls trying to get updates concerning our repairs and claims. Excuses ranged from covid to "haven't been able to find somebody to take the pictures". Someone (Dusty Wamble) finally came out and within a week we were told that the claim was submitted and that's all they could do. We waited 8 months for this? Have asked for someone to call to see about repairs, but no return calls once again. Now going on 9 months. If this is customer service, not sure how good a job they would do if we ever get it in for repairs. Will post updates as they happen...if ever. Good luck. As of 18 Dec 2020, 5:55 pm: Received a phone call from "business manager"...Dusty Womble, stating that they would not be interested in repairing my RV due to the bad reviews that we have given them. He was not interested in seeing if the above review might have gone from bad to good. He said he speaks FOR Crestview Georgetown. Furthermore, he only returned my call because he had read the above review and told me to be careful about what we write because of laws in Texas. And, that I should not mention his name becase of potential lawsuits that could be brought. I took it to be a threat. Any business that would make threats instead of working to improve customer satisfaction is a business one should stay clear of. This is the frustration we've been putting up with for 9 months. Wondering what legal recourse I could follow...any thoughts? Wondering if his refusal to make repairs is supported by the owners.? At any rate...avoid Keystone RVs and crestview repairs. The management has never tried to contact us in regards to this posting. February 2020: Found and repaired a hydraulic leak in our level up system. Did it in just over 3 days. Another dealership inspected the system and couldn't figure out the problem. Brought it to Crestview, Georgetown, and they found and repaired it quickly. 4 Stars. (This was their rating).

Timothy Kelly

When me and my wife come and buy a RV Mike Richardson will most definitely be our sells guy very knowledgeable took the time out of his day just show us around and inform us on every single Rv they had out there. Even though he knew we were not buying at the time he showed me and my wife around like we were. I appreciate him very much and he made our trip well worth coming out and look at the many Rvs they had on their lot and showing us around. Tim&Tiana