Northwest Auto Mall

Turner Family

Excellent, no-pressure service from Paul. We had difficulty timing the purchase with our house sale, and they were very considerate, holding the vehicle for a while with just a down payment In a hot market. Vehicle was clean and just as promised at delivery. A1 dealer, and hope to use them again in future.

Nathan Montana

I'd like to share my personal experience here. I recently purchased a used pickup truck from Northwest Auto Mall. I was pleasantly surprised how easy and smooth Paul made the buying process. They don't use high pressure sales tactics and push crazy scam tactics that most car dealers use. Paul answered all my questions showed me the carfax report and explained all the available options. I am 100% satisfied and highly recommend giving them the opportunity to earn your business. I will definitely buy from them again in the future.

The Northern Prepper

I never leave reviews but I will for this place… I purchased a used Jeep Wrangler from this place almost 1 year ago. With the purchase of this vehicle came a 30 day warranty. Under this warranty it was brought to the attention of Frank that 2 of the lock cylinders were seized and he offered to have both replaced. Because I live a 2 hour drive from the shop he offered to ship me the cylinders so that I could put them in myself. After calling the shop hundreds of times and leaving hundreds of messages they refused to answer or call back. After finally getting ahold of them 10 months later I spoke with one of the employees who said he would send me my cylinders but that they only have 1. I told him I’ll take the 1 at this point and after hanging up the phone frank then called me back and attempted to bribe me to take down my bad review I had left a week prior or I would not receive my lock cylinder. After I said that I would not take my review down he claimed “he’s not playing games” and I have videos of both phone call conversations. Not to mention the car has had numerous issues and has costed over 3k in repairs already. They like to leave responses to bad reviews denying accusations but this place has very poor customer service and I wouldn’t recommend it to anyone

Andy Pacitto

I have purchased multiple vehicles from Northwest and every time I had great service and got a great deal. I would highly recommend purchasing a car from them.