Address: 600 E Army Post Rd, Des Moines, IA 50315, USA
Phone: +15156509354
Sunday: 8AM–5PM
Monday: 7AM–7PM
Tuesday: 7AM–7PM
Wednesday: 7AM–7PM
Thursday: 7AM–7PM
Friday: 7AM–7PM
Saturday: 7AM–6PM
Milissa Ford
This review goes to associates Michael Ogden the service manager gets a 100% he is always very understanding and And easy to talk to. I have been to this store many times for different issues and have never been talked to the way I did by his associate Jim I had to wait A-day to write this review about his associate Jim who was very condescending and needs to go back to customer service training.. I don't know if he was having a bad day or what it was but I had to have my son go with me to pick up my car so I didn't end up in jail I am so happy I did not have to deal with him He gets a rating of not even 0- The way I was talked to was very inappropriate And condescending Especially when I was told if I did not like the customer service I could come pick up my car. They say the calls are recorded for customer service purposes they need to pull his calls from when he spoke to me and me and see what the attitude was all about. Yes I highly recommend this place make sure you know who you're speaking to ask for Michael Ogden and make sure you're not speaking to a service person by the name of Jim. You have my phone number if you need to contact me for anything or my Yahoo email You have my phone number if you need to contact me for anything or my Email that you have on file. Thank you all for listening.
Steve Nelson
I was just checking pricing on tires
Katina ShultzWeaver
Took my vehicle in everything was good but I was charged for AC to be filled and repaired leaks fixed well THATS A LIE
tara wooler
They were my saving grace after a whirlwind of events that lead me here. Jim, the store manager, saw my situation and came to the rescue with understanding, humour, and kindness that I was in desperate need of. I was from out of town and made sure that I felt comfortable and taken care of in a unfamiliar place. Thank you again for all you do!
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No we only sell new tires
You would have to call and ask them
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