Papa Johns Pizza

Sierra Hickman

Just got our pizza from door dash and this is what it looks like. From restaurant experience, this should have never been out in a box. Literally missing half a pizza. I called 6x and pressed 5 like it told me and it would repeat the same message every time. Never had a problem before but I definitely want a refund on this pizza. This is not okay.

Lindsee Cline

Terrible TERRIBLE EXPERIENCE. I had called papa johns last night at 10:30 10/22 for delivery. When i called i was sent to a call center. Waited an hour and a half and finally called to see where the pizza was. Spoke to whatever manager at university location (male) who was very rude and dismissive. Finally he agreed to credit us for the next day because the delivery we were wanting was at rock prairie location and they were closed. He said he would make a note and there would be a credit and to call rock prairie. Today 4:20. Call rock prairie, no credit plus JAMES was extremely rude!!!! I had manager from university on the phone as well. She explained the saw the order but there was no credit given but sees the delivery was never made. Rock prairie manager said he would deliver but said “IM NOT GIVING YOU ANYTHING FOR FREE.” *click* Female manager from university made everything right. Understands the system has flaws and understands customer service. JAMES at rock prairie needs a lesson in customer frustration when you decide to outsource calls and needs to learn not to be such a jerk!!!

Scott C.

Are jalapeños in short supply? We ordered 3 pizzas and some sides for our lunch at work. When they arrived we all gathered around the table to pop the pizza box tops and enjoy but the pizza with pepperoni and jalapeños was very disappointing as you can see in the picture. Literally there was like 1 jalapeño slice per piece of pizza and you were lucky if it was the size of a dime. Won't order from here again.

Rosita Daniel

The XL cheese with extra cheese and light on the sauce for $15.99 instead of $12.00 & there was not enought cheese for 1 pizza let alone double! I have never been so disappointed. When I returned to the store the guys looked at me and said nothing when I asked them if this is a double cheese pizza. I hope you can see the pictures of this pizza.