UPS Customer Center

Category: Shipping and mailing service in Springdale, Arkansas

Address: 371 N Monitor Rd, Springdale, AR 72764, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Carol Bronson

Oct 13, 2022

The young woman who helped me was very nice and efficient.

Clayton Doudy

Oct 2, 2022

We just repaired a windshield on a truck, but the facility was amazingly organized.

Manasa G

Sep 24, 2022

Customer service is tooo bad. not worth your wait time.

Josiah Raiford

Sep 20, 2022

It’s not the people, but the system. Any time there is a problem they are unable to help resolve it. Again not the employees fault, but the system. I was told that my package would be held at sorting center. Instead they shipped it back. I will have to reorder my item and I hope they ship through someone else. UPS is the worst package delivery service I have ever dealt with and I always try to avoid.

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Questions & Answers

I've called 6 times and let it ring about 15 times each time. WHY WILL NO ONE PICK UP THE DAMN PHONE????!!!

Aaron Loftis | Oct 18, 2019
Jayme Soller | Oct 18, 2019

What is the main office phone number? Not a 1-800 though!

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What are your delivery time's

Sandy Stephens | Oct 18, 2017
Patricia Potter | Oct 18, 2018

4 times I have drove to Springdale to pick up cuz they want deliver to rogers .Or they just want git out of truck .i will never use UPS again ,and thats a pitty cuz i git 2 to 20 packages a month.thanks for nouthing UPS

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I was told someone from the ups cc. Would be calling me with in the hour to let me know when I could pickup my package as usual they didn't call they showed up at my house today about five seconds before I got there

dale morrison | Oct 18, 2019
Jennifer Bran | Oct 17, 2020

Same here! I missed a delivery then called to have it held for pickup. They told me someone will call me in an hour. No call. Had to call back after I noticed, never got through! Terrible terrible service! I have to call the ups 1800 number not this one but another one. They put me on hold while they tried to call the cc in springdale. They came back to let me know the my pa leave will be held for pickup. I hate when senders use ups! I’ve never had a problem with Fedex or postal.

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Are UPS trucks picking up in Northwest Arkansas today? February 16?

Marc Bryant | Oct 17, 2021
UPS Customer Center | Oct 17, 2021

Hi there, thanks for contacting us. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

am i able to pickup my package here?

Braden Badger | Oct 17, 2020
Susan Franks | Oct 17, 2020

Most likely. On your notice it should give you the place to puckup.

What time can we pick up packages at this location?

Kassey Aldana | Oct 17, 2020
Austin Frazee | Oct 17, 2020

8am - 5pm

Can i ship to ups store?

Marjorie Mellen | Oct 18, 2019
Levi Williams | Oct 18, 2019

Yes

Can you drop off packages at the location to have them sent?

Ashley Gates | Oct 18, 2019
Chrissa Fox | Oct 18, 2019

Yes, you can drop them off at the front, at the customer counter.

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i need to speak with someone here, not a general location that isn't helpful. do you have a phone number for the springdale location?

Mary Lewallen | Oct 18, 2018
A Google User | Oct 18, 2018

As usual it appears ups Springdale has delivered my package to a wrong address...i should have had sent to store and not trusted drivers

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Can customers pick up packages at this location?

Michelle Blasi | Oct 18, 2018
Sanphobia 79 | Oct 18, 2018

Yes you must have a ID to pick up your package.

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Do you have a notary at the Monitor site and overnight mailing

Donna Edward | Oct 18, 2018
Paul Smith | Oct 18, 2018

There is no Notary at that site. They do offer Next day delivery.

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