Amazing Lash Studio

Category: Beauty salon in Austin, Texas

Address: 9500 I-35 Suite L400, Austin, TX 78748, USA

Phone: +15122702467

Opening hours

Sunday: 10AM–6PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–7PM

Reviews

Alexis Flores

Oct 8, 2022

It was my 1st time getting lash extensions. Of course I’m super nervous about it and have no idea what to expect. Once I arrived I wasn’t really explained what the steps were. When I was pulled back I wasn’t explained the different styles or shapes or volume. The lash technician just started stating different styles but didn’t explain in detail of what it would look like with my eye shape. So to be safe I just said a natural look. It took about 3 and half hours for a full set. I’m not sure if that’s normal due to the website saying 1 hour to 90 mins. Once I was paying I didn’t get instructions how to take care of my lashes or when to come back in. Also about 10 mins from leaving I started to notice lashes falling off just constantly falling off even with out rubbing just blinking once I saw them falling off it wouldn’t stop. So now I have half my lashes and it looks very uneven. Over all I was very disappointed with the outcome and the money I spent as well was not worth it. I did this to get a confidence boost after having my baby and most definitely this didn’t boost my confidence but actually made it worst. Unfortunately this experience will most definitely not want to get lashes again.

SHC SCH

Aug 23, 2022

Definitely the worst extensions ever They constantly upsell - "get a lash bath" (And that shortens your actual extension time) She left large gaps and about 10% fell out within 24 hours They were almost completely gone in 10days. But they sure try to sell you a "subscription" over and over again Yes , please I want to overpay for terrible extensions that don't t last and look like CRAP🙄 Repeat - Worst lash extensions I have ever gotten and terrible service, "times up, oh well if I didn't finish, byebye" #terrible

candice lacuesta

Aug 21, 2022

I would not suggest this company, their customer service and front desk staff are awful. I was told I had no subscription over the phone in May. I noticed charges on my card this August I called back & they rudely said no one told me I had no subscription they clearly see it, essentially calling me a liar. To cancel this ghost subscription they indicated I needed to come into the store and dispute the charges with my bank because they are not providing a refund. They record their calls! They could have easily pulled the call and heard their agent give me the wrong information but they refused. Very unhelpful company, this is not my first issue with them either. Just go somewhere else for your lashes. Their online portal also does not work!

Nelia Cruz

Apr 22, 2022

Horrible! Whatever product they use really irritated my eyes and all of my eyelashes fell out within 3 days not to mention I couldn't stop the itchining from my eyelids was horrible. Never again

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Questions & Answers

What is Amazing Lash Studio doing now to protect my health and safety?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Amazing Lash Studio® locations, all lash services are performed by licensed cosmetologists or estheticians in private suites that are meticulously cleaned before and after each appointment. We are also staggering appointments to minimize social contact, temperature screening all staff and guests, wearing masks and gloves, providing masks for guests in the waiting areas, and continually training our team on smart, safe practices

Can I wear makeup with my lash extensions?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Yes, but avoid oil-based or waterproof cosmetics. This will help your eyelash extensions last longer. Our lash studio has an Eyelash Foaming Cleanser and makeup designed to keep your lashes looking new and their best for longer.

Can I work out with my lash extensions?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Absolutely! To help your lashes last longer, be sure to wash them with our Eyelash Foaming Cleanser after a workout or heavy activity. This will remove excess oil around your eyelash extensions.

What training do your lash stylists have?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

At Amazing Lash Studio, all of our lash stylists are professionally trained in our proprietary extension application process, in addition to their professional training as a licensed esthetician or cosmetologist. Master and Senior stylists, our most accomplished lash artists, are also available. They are all dedicated to making your lashes look amazing.

How long does it take for a lash refill?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Eyelash extension refills take 45-60 minutes. If less than 50% of your lash extensions remain (per eye) you may need to schedule a Full Set instead.

How long does it take for a full set of lash extensions?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Our lash studio asks that our guests allow 90 minutes to 2 hours for your first full set appointment. If you have lash extensions on currently, please let us know so we can schedule additional time for a lash removal service.

Do you offer full volume lash extensions?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Yes! We have many options for voluminous lashes. We offer our Amazing Volume Classic 3D, 6D, featherweight, and hybrid volume eyelash extensions. Our lash stylists will work with you to give you the perfect dramatic lash look.

Does your lash studio take walk-ins?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

To ensure that we have the proper amount of time for each guest, we require that you book an appointment for our lash studio. You may choose your stylist and the time that works best for you. You can also indicate the style of lash extensions you want at that time.

Can I get my lash extensions wet?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

For best results, our lash studio recommends keeping your new lashes dry and avoiding participating in activities with excessive humidity and that cause you to sweat for the first 48 hours after application.

What’s the difference between a lash lift and eyelash extensions?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Our lash lifts curl and elevate your natural lashes using a perming solution, and last about 4-6 weeks depending on your natural lash cycle. Our eyelash extensions are individual lashes attached to each of your natural lashes. If you are dreaming of a full and glamorous look, extensions are the best answer to take you above and beyond your natural lashes. If you’re looking for a more natural, enhanced look, lash lift is perfect. We have plenty of options to get you the exact look that you desire.

Do you use strip or individual lashes?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Amazing Lash Studio uses high quality, individual lashes for our eyelash extensions.

Can I wear makeup when I come to the lash studio?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

We ask that our guests arrive at their appointment with a fresh face. Remove all eye makeup, and avoid using sunscreen or moisturizers. Please don't curl your lashes or wear mascara. Right before the appointment you may be asked to cleanse your lashes with a mild cleanser to remove any leftover oils.

How long will my lash extensions last?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

When applied by one of our amazing professionals, eyelash extensions should last the length of the natural growth cycle of your own eyelashes. Depending on your activity and day-to-day routine, most people need refills every 2-3 weeks!

How do I cancel my membership?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

Cancellation policies vary by individual lash studio, so please call your studio to cancel your membership.

What if I need to cancel my appointment?

Amazing Lash Studio | Oct 17, 2020
Amazing Lash Studio | Oct 17, 2020

If you need to cancel or reschedule your appointment, please call the lash studio. Cancellation policies vary by individual lash studio.

I called early this morning and the phone just goes to the answering machine? I submitted a refill appointment online as well and have not heard anything back. Is this normal to take a bit to schedule an appointment?

Justine McGury | Oct 18, 2019
Sarah F | Oct 18, 2019

They do have a line that speaks initially, typically if you wait a bit it will connect you to the front. I find it easier to call to make an appointment.

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