Xcel Energy

Category: Electric utility company

Address: 1500 6th Ave, Greeley, CO 80631, USA

Phone: +18008954999

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: Closed

Reviews

Austin Storm

Oct 12, 2022

I’m disappointed by the lack of autopay and lack of payment date reminders (even though I signed up to receive them). Website and mobile app feel like they haven’t been updated in years.

Derek Gallegos

Sep 30, 2022

I got through right away and the operator was courteous and respectful, but here's the thing. They charged my account twice, and when I called them they correct it, I was told I have to wait on a refund check, and since it's under 200$ they can hold it for 10 business days before they release it. Why? Any other business or company can automatically refund your money via debit/bank account but this company can't? And they can just sit on it before they send it? Why am I being penalized for your companys mistake? Makes no sense.

David Perez

Sep 12, 2022

So far, so good!, I have no complaints, the person I talked to on the phone was very helpful and courteous.

Annie MC

Sep 1, 2022

This company is an absolute joke.

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Questions & Answers

Anyone know how long the power will be out in Greeley??

kenna | Oct 18, 2017
Michael Childers | Oct 18, 2018

I’m asking xcel energy credit bill for as long as it takes to restore it tonight

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It is normal when tree touch a power cable to come out sparks and its turn red?

victor flores | Oct 18, 2019
Joe Arellano | Oct 18, 2019

It will happen when trees come in contact with the primary wires. Call xcel and report it. They'll have vegetation management go out and trim the trees.

When is our electricity be turn back on

Bernadette Mediano | Oct 18, 2019
Michael Hawkes | Oct 18, 2019

That's not a question that can be answered on Google. I believe usually they have some sort of info on the Xcel website don't they?

In order to open an account with no credit, is there a deposit?

Chasity Medina | Oct 18, 2018
Jesse Mullis | Oct 18, 2018

No credit necessary to open an account with Xcel Energy

I have a peach tree growing between our fench and the persons next to us. I it now getting high enough to get into the wiring on the power pole. Do you do the removal? There is an easement access to the pole. My house is 2645 22nd Ave. Who's resp

Erin Miller (Lita Rose) | Oct 18, 2018
Gary Case | Oct 18, 2018

You are responsible for the tree. Trees are not supposed to be planted under power lines. If they are you are responsible for trimming

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I don't know how to set my air-condition temp on my thermostat does excel do this? How much do they charge?

Patty Morado | Oct 18, 2018
Gary Case | Oct 18, 2018

No they do not, your best bet is to search your particular thermostat on YouTube it should give you step by step on how to do it

What time will our electricity come back pn

Marilyn Delevante | Oct 18, 2017
Michael Childers | Oct 18, 2018

11:15 tonight

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