Game Box Fix

Tommy Johnson

My ps5 was not powering on after i had a power surge at my home. The console would only beep when attempted to power on but no power. I brought it to gameboxfix said they would diagnose gave me a fair quote and told me It was a 2-5 day turnaround. 4 days later i got a call from gamebox and my system was ready. As of now my system has been working perfectly. Would definitely recommend them in the future.

A-Z MINDSET

I only leave reviews if i had great or bad experience! THIS IS A BAD EXPERIENCE! I have a ps5 that was overheating! I got a quote for a repair for 170 from another vendor but the warranty was only 10 days! I tried to give this place a shot (Game Box Fix) as the guy qouted me 120 to 240. IMPORTANT! He said he woukd call me if it was in the 240 range I told him to call me when he had an estimate as i was not willing to pay 240 to fix my ps5 I HAD to put down 90 for a deposit! Which i was not explained what the deposit was for! I went along like a gullible little kid! VERY IMPORTANT! The repairs are NOT done there! Its sent to a warehouse in chicago somewhere. REGARDLESS, took them 2 weeks get it repaired! YES 2 weeks! Other places I called told me 2 days tops!! ALSO the guy doing the sale called me about 10 days in asking me what was wrong with the ps5! SHOULDNT THE TECH KNOW THAT!!?? SO i get a call exactly two weeks later from initial drop-off date,and the guy says its repaired! I asked how much was the repair! Guy couldn t even tell me right away! REALLY! RED FLAG! I call 2 days later to arrange pick up and he tells me the price is 240!? I NEVER received any call or warning letting me know it would be that much! I was never given a chance to decline service! Its my fault i assumed the deposit was a diagnostic fee! I was wrong! WHO does a repair before consenting with owner? I NEVER was given the chance to decline service!! Keep in mind i told them their competitor was less money at 170, and i came to them for a better deal! Nope! They just wanted to scam me for a ridicoulous price! I think they would have scammed for more money if they could, as i have to take their word for it they fixed the problem. Only gave me a 30 day warranty! I M very dissatisfied with Game Box Fix! I will Never do business with them again! GO anywhere else before going here! This is the WORSE game repair experience i ve ever had! - 2 weeks to fix( they ship your stuff out) - repairs prices are ridicoulous! 240! I could buy a new ps5 at time of this writing for 600! -Forget getting customer service! You have no idea when you will get your stuff back or what the final price will be! SHADY never again! If this helps one person it would give me some joy! STAY AWAY! Go to Wefixgames! At least they are honest and upfront!

Tamika Pierce

The service and customer service was EXCELLENT! Thanks, Sam for putting a smile 😊 on my son face!

Ju Money

Great service, they got me back right where I need to be. Definitely worked a miracle