PostalAnnex+

Category: Shipping company

Address: 8765 Spring Cypress Rd Ste L, Spring, TX 77379, USA

Phone: +12816554278

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–2PM

Reviews

Lyndsey K Glasgow

Jul 30, 2022

I wish I could give fewer stars than one for the service I have received at this location. The staff, or the woman I spoke with in particular, is rude, entitled, and unhelpful. I made a call to this facility to inquire about a package that was scheduled for FedEX Priority Overnight that my father paid $200 for. It was a very important package that I am in medical need of. Because the staff clearly does not understand how to print labels and set the commitment date for the same date that they communicated it would be delivered, I will not be getting this shipment next day. I will be getting it DAYS later. When I called, I was firm, but I spoke the truth. The associate refused to talk to me, even though I was very calm (and right), and hung up on me. Claiming to know my parents, and that she would prefer to talk to them. That is not how customer service works. And I don't care what they have to say, or if they reply to this review - I have already poured too much energy into this. Moral of the story - do not use their services. You will overpay, and you will pay for a service that is inconsistent to what you actually receive.

Kathy Jerding

May 31, 2022

THEY DON’T HAVE AN ON-SITE NOTARY. Called ahead to confirm they notarized wills. I got there and they sent me around the corner to AAA (I don’t have a membership). Unhappy

Crystal Habel

Mar 15, 2022

I will never do business with this store ever again. As a business owner myself, I understand the importance of customer service and I have never been so appalled before by a managers/owners actions. The website advertises that they offer printing services, but I would not trust them with any printing needs. The associate helping me was unfamiliar with how to print invites. He provided me a black and white 8x10 sample which is not a sample since I needed it printed in color and 5x7. The color sample that he provided was of VERY poor quality and was incredibly pixelated. (This is due to the low quality, cheap household printer used.) When I stated that I was not going to get them printed at this store, the manager/owner rudely stated that I needed to pay ~$1.70 for the “SAMPLES” that were printed. She was being a bully but I just wanted to leave so I handed over my card to pay for them but she would not accept my only form of payment (AMEX). She then caused a huge scene in front of other customers raising her voice stating that “if I wasn't going to pay, then I just needed to say that I wasn't going to pay.” I am absolutely disgusted with the actions of this individual and with the fact that they advertise that they offer “printing services.”

S D

Nov 16, 2021

Great experience with Nina. Thorough, friendly & great prices & service. Highly recommended compared to the USPS! ****

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Questions & Answers

What's the value of private mailbox rental?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

There are many reasons, but two are convenience and security. Many PostalAnnex locations offer 24-hour access, and with your permission, your PostalAnnex will accept packages and overnight letters from UPS, FedEX and the USPS, storing them safely until it's convenient for you to pick them up. Also, a private mailbox is a great way to keep your business customers and communications away from your home, providing safety for your family as well.

Do you have two witnesses for a will plus a notary? My wife and I have wills that need to be witnessed and then notarized. Joseph Peirce

Gene Peirce | Oct 17, 2021
Amorsh C (Chris G) | Oct 17, 2021

You only need one witness and notary.

Can I get my passport photo taken here?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Yes! PostalAnnex can help you get your passport, including taking the photos and providing other information including forms for renewal or first-time.

Why is PostalAnnex a good choice for my home-based business?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

We're located in your neighborhood, and we have all the equipment you'd need but don't need to buy: copy machines (for color and black-and-white), a fax machine (including a separate phone line ensuring voice calls don't interfere), mailing and shipping supplies, office supplies, even key-making at many locations.  PostalAnnex staff members are professionally trained to use the correct materials and expertise for each and every job. We treat your goods like they were our own. Plus, we guarantee our work.

What if we're talking about shipping Grandma's rocking chair or curio cabinet?  Can you do large items, too?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Yes.  As part of the Annex Brands franchise system, we can ship anything from a piece of paper to an ocean container, all expertly packed by professionals with decades of experience.

Do you offer packing assistance?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Yes. Whether you need assistance on-site or in-store, our years of experience in preparing thousands of shipments ensures your item will be packed to professional standards...one that the carriers will honor in covering your shipping against loss or damage.  If you need packing materials, we've got a variety of supplies for the job: packaging tape, labels, foam or bubble packaging and, of course, plenty of boxes in all sizes.  All designed to minimize shipping costs while maximizing protection of your valuables.

I'm moving my business, can you help?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Certainly. We can provide full moving services, including packing and transporting office equipment and furniture.

Do you offer coverages against loss or damage in shipping?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Of course, And if we do the packing, your items are covered for both loss and damage.

Can you ship anything?

PostalAnnex+ | Oct 17, 2020
PostalAnnex+ | Oct 17, 2020

Almost; the only real exceptions are hazardous materials or items prohibited by law

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