buybuy BABY

Category: Children's furniture store

Address: 24600 Katy Fwy Ste 200, Katy, TX 77494, USA

Phone: +13463073022

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Divina Hernandez

Oct 12, 2022

The worst customer service ever. Avoid this store if you can.

Kierah Nikole

Aug 21, 2022

The selection of items are pretty great. The customer service is terrible! I have walked in and someone was right by the front door and they looked directly at me and looked away. When you walk in it’s almost as if they don’t want you to shop there. Ive orders where the items said they were in stock and then it was cancelled suddenly with no warning. Losing coupons and not being able to get them back. I did a same day delivery order at 4:05pm, which if you order before 5 pm you will get it by 9pm. Here I am 6 am the next morning with no order. Customer service was no help. I chose this store because it had the special particular wipes for my kiddo but I will definitely just stick to Target. Smh Update: after being put on hold multiple times the manager Sharon was very helpful and got my issue resolved. Thank you very much Sharon

Sung Lee

Aug 20, 2022

Ms. Erynn is super helpful every time we go there. We are first time parents and have lots of questions. She answers everything with patience and professionalism and works with us to find the best products for us. She is very knowledgeable!!

Carrie Martin

Aug 15, 2022

Could not get help so we could purchase a crib. Was told by employee in area she would be right back but after waiting over 40 minutes no one came so went to front to ask for help and they said that employee went to lunch and they would send someone to help. Waited another 30 minutes no one came so we left!! Will never set foot in store again. My money can be spent somewhere else where we can get service. We already knew what we wanted just had questions about delivery and set up!!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 17, 2022
Jay Shaun | Oct 17, 2021

There didn't appear to be any when we visited yesterday.

Do you have layaway at this store?

Louise Paine | Oct 18, 2018
Alek Schott | Oct 18, 2018

Not available.

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