Address: 24600 Katy Fwy Ste 200, Katy, TX 77494, USA
Phone: +13463073022
Sunday: 11AM–7PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Divina Hernandez
The worst customer service ever. Avoid this store if you can.
Kierah Nikole
The selection of items are pretty great. The customer service is terrible! I have walked in and someone was right by the front door and they looked directly at me and looked away. When you walk in it’s almost as if they don’t want you to shop there. Ive orders where the items said they were in stock and then it was cancelled suddenly with no warning. Losing coupons and not being able to get them back. I did a same day delivery order at 4:05pm, which if you order before 5 pm you will get it by 9pm. Here I am 6 am the next morning with no order. Customer service was no help. I chose this store because it had the special particular wipes for my kiddo but I will definitely just stick to Target. Smh Update: after being put on hold multiple times the manager Sharon was very helpful and got my issue resolved. Thank you very much Sharon
Sung Lee
Ms. Erynn is super helpful every time we go there. We are first time parents and have lots of questions. She answers everything with patience and professionalism and works with us to find the best products for us. She is very knowledgeable!!
Carrie Martin
Could not get help so we could purchase a crib. Was told by employee in area she would be right back but after waiting over 40 minutes no one came so went to front to ask for help and they said that employee went to lunch and they would send someone to help. Waited another 30 minutes no one came so we left!! Will never set foot in store again. My money can be spent somewhere else where we can get service. We already knew what we wanted just had questions about delivery and set up!!
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There didn't appear to be any when we visited yesterday.
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