Best Western The Inn At Ramsey

Andrea Grondin

The room at first glance is fine. It's not spectacular or anything, it's a room. Two beds, a tv, small bathroom. It does the trick. The issues started on the first night. Noticed that the shower and toilet are wonky. Flush the toilet and it would make this loud hissing noise for a solid 3 minutes. The shower would suddenly stop running water mid shower (I think when the room next door would flush their toilet). The second day I'm looking for my hair tie. I assumed it fell between the wall/headboard and the bed mattress overnight. I lift the mattress to look and to my HORROR find a USED TAMPON on the box spring. (The stains weren't fresh either which makes me think that it's been there for weeks.) I let the front desk know and they send someone to clean it up but looked annoyed with my concern. I asked for fresh sheets as well because that was just too gross. The "new" fitted sheets have a FADED YELLOW stain on them. Three guesses what that might have been. I resigned myself to laying down some towels and one of the blankets for the rest of our stay. I didn't want to bother the front desk again for fresh sheets. Seeing as they also tucked the new sheets onto the stain left by the tampon. The key cards needed to be reupdated daily. They would just stop working out of nowhere, quite annoying having to go down. The complimentary breakfast only had bland scrambled eggs, some bagel and bread options, a couple yogurts, an amazing waffle maker (despite picking out various hairs from the waffle maker prior to use), the most delicious guava juice I've ever had, some cereal and what I assume were supposed to be tater tots. No bacon or sausages during our 5 day stay. I didn't catch her name but the woman who tended to the breakfast area made my mornings. She was so genuine and kind, our kids loved her and she's the only reason this isn't a zero or 1 star review. I googled for weeks to ensure we would be staying in a safe area during our vacation, which we were however I will never stay at this location again due to the overall grossness .

Emily Miller

Was this hotel good? No. But was it bad? Not necessarily... It's definitely old, out of date, and needs some renovations. It's true, my room was slanted - the bathroom was noticeably tilting. The room itself had a lot of marks/stains on the walls and some minor damage to the walls as well. The bed was comfortable though I only slept on top of it as I found a hair or two mixed in with the bottom layers of sheets. But there was hot water and inside my room I couldn't hear exterior noises. It's a place to sleep but not a place to enjoy your stay.

amani al-asmar

We came here for a 2 night stay as a part of a guided tour to New York, and I would definitely not recommend this hotel! Cold water in showers, stains of all colors on bed sheets and thin walls ( you can hear the phone rings in next room). If you decide to come here, I hope you have a better stay than us.

Chris Henry

Excellent service, great room. The breakfast was not very good. There was a problem with no hot water but it was quickly resolved by moving rooms. Only problem was that due to a car breakdown we had to book at the last minute. We were charged over 288 usd which is almost double the published rate. This smacks of price qoughing and was very disappointing. The price was almost double what other area hotels were asking. Perhaps the rate was this high because other area hotels were full. Other than the price very satisfied with the stay.