Apple The Woodlands

Category: Electronics store in The Woodlands, Texas

Address: 1201 Lake Woodlands Dr, The Woodlands, TX 77380, USA

Phone: +12812036870

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Carla Coronado

Oct 17, 2022

I called this store they said I could do a walk in but, did not inform me that I could make an appointment online to get on a waitlist. Was very disappointed when the Apple customer service said an hour wait to see a sales person. Why would the store have a couple of sales persons compared to the amount of customers that want to purchase or exchange. For corporate company that makes jobs - it really make’s standing jobs. Saw several employees just standing there just standing there.

Anton Ishchenko

Oct 16, 2022

Apple became so cheap company and this location is soo busy, if you come to fix your device by warranty, they will give you a loner for one week. 90% of my iPhone needs to be replaced by warranty, so Apple today, instead of just give a new device, will give you a hard time to play around with a loner, move your account, cards during one week. I am becoming an iPhone hater, and will move to an other product as soon as possible.

Anthony Phillips

Oct 15, 2022

Nice selection of new apple gadgets. Very personable staff. Prices still a bit high, but it’s Apple and well with every penny. I have the iPhone 13 Pro Max, almost upgraded again, but I’ll wait for the 15.

Alberto Quiñones

Oct 14, 2022

Glad to have this store near work!

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Questions & Answers

I need an appointment.

Michael Roche | Oct 18, 2018
Lesa Malott | Oct 18, 2018

how to make an appt

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May I make a reservation?

Annette Britz | Oct 18, 2018
Ghost | Oct 18, 2019

You have to call the location to schedule an appointment.

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I need an appointment today to change out the battery in my iPhone

Ray Audas | Oct 18, 2018
Sue Gough | Oct 18, 2018

WHAT TIME CAN I COME IN? I AM NEW IN THE AREA AND DO NOT KNOW EXCATLY WHERE YOU ARE LOCATED IN THE MALL. I NEED A NEW BATTERY FOR MY iPhone 6 PLUS - CAN YOU HELP ME?

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schedule appt at The Woodlands

George Miller | Oct 18, 2018
Kelly P Wilhite | Oct 18, 2018

Locked my self out of my apple I phone 6s please HELP

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I need an appointment today to replace a battery in Iphome 6

Don Maxwell | Oct 18, 2018
Don Tucker | Oct 18, 2018

Call Apple to schedule it. You cannot do it thru Google.

I need an appointment tomorrow, 12/31/19 to buy a new Apple phone. What do I need to do in order to avoid a long wait?

Jo Ann Shoup | Oct 17, 2020
Javier Mauricio | Oct 17, 2020

It is not necessary to do. An appointment

Do you have Iphone X or X max in stock ?

Suzana Dahal | Oct 18, 2019
Emmanuel CHESAMI | Oct 18, 2019

Sure

Do you rent mac book pro laptops. We are trying to evaluate this equipment for purchase Thanks

Richard Grant | Oct 18, 2019
Ghost | Oct 18, 2019

Apple does not directly lend laptops or phones.

I need an appointment. Something crazy has happened to my phone. How quickly can I get in?

Penny Eckhardt | Oct 18, 2018
Richard Jimenez | Oct 18, 2018

I need an appointment

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How do I change my pictures from HEIC to JPEG?

Craig Fleming | Oct 10, 2022
Zenkura Hidachi | Oct 10, 2022

Highlight the file and look for the drop down menu , there should be an option that says "rename" and change the file extension that's after the "dot"

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Do I need to make appointment

Mary Arellano | Sep 26, 2022
P Trinity | Sep 26, 2022

No, but i would recommend it. It gets busy and you’ll be waiting if you don’t.

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I have an old iMac I want to recycle. Will The Woodlands store take it? Do I need to make an appointment?

Elizabeth Sadowski | May 20, 2022
Rosaly Zavala | May 20, 2022

No I don’t think you need to make an appointment, I’m pretty sure they’ll take it.

Do I need an Appointment to get my apple I phone working?

Dara Stotler | Feb 19, 2022
Chris Bell | Feb 19, 2022

When I went I didn't have an appointment. I signed in and then waited. I probably waited about 20 mins. It was about 4:30-5:00 when I went. Not many people in the mall. I guess it varies on time of day.

Do you offer curbside pickup?

Tina Yates | Oct 17, 2021
Michael Farrell | Oct 17, 2021

No

Do some one have the Email of Jason ?

Janeth Escalante | Oct 17, 2021
Ivy Jenkins | Oct 17, 2021

Sorry I do not.

Can I buy an iPad at the store?

Adriana Insua | Oct 17, 2021
Tom Turner | Oct 17, 2021

Yes

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Which app should I use on my iPhone to schedule or make an appointment?

josh nkegbe | Oct 17, 2021
mamoun shehadeh | Oct 17, 2021

You give them your name and they set you up with appointment, then u receive a message from apple, or you go online to the woodlands store.

Do they sell new AirPods there?

josh nkegbe | Oct 17, 2021
mamoun shehadeh | Oct 17, 2021

Probably.

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Can I RETURN an item to the store in The Woodlands? (Never used item).

Krista Henkel-Selph | Oct 17, 2021
mamoun shehadeh | Oct 17, 2021

Yes I been told I do have 14 days to return the item.

Do y'all repair iPhones there?

John Hensley | Oct 17, 2021
Earle Matthew | Oct 17, 2021

Yes

can i come into the apple store

Darryl Dowden | Oct 17, 2021
Derek Huang | Oct 17, 2021

Yes, you need to make appointment if you need to see Genius Bar, or Express Pickup for online order.

Do I need an appointment?

James Durrett | Oct 17, 2021
Derek Huang | Oct 17, 2021

Yes

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How do I make an appointment

greg upah | Oct 17, 2021
Grytch Williams | Oct 17, 2021

need to make an appointment with the Genius Bar

When will you open again? I have phones & earpods needing repaired or help fixing... plz open back up??

Erica Sapienza | Oct 17, 2020
Tracy Childers | Oct 17, 2020

You'll have to call for another location as they are still closed.

How do I make an appointment. I have several issues. Pat McCleary

Pat McCleary | Oct 17, 2020
Sharon Scott | Oct 17, 2020

Just go online and make an appointment it's open

Can I make appt? For my phone?

Mohammed Sammour | Oct 17, 2020
stephanie ford | Oct 17, 2020

We went there and they were opened and making appointments.

Trying to install. Cannot use my thumb to access.

linda bean | Oct 17, 2020
Daniel Hamilton | Oct 17, 2020

Go see them

I need an appointment for this evening around 630 pm at the mall in the woodlands. I have a mac desktop it works great the mouse is not working and will not sync so i can not use the computer at all,.. we plugged it in .. it says connected but not.

Gabriel Anderson | Oct 17, 2020
Jim Dalton | Oct 17, 2020

Did you plug in before turning on? Usually you have to for it to register.

how do I get appointment?

Garnette Lynn Mayers | Oct 17, 2020
swarna kunapareddy | Oct 17, 2020

Install Apple app and make reservation on Genius Bar

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How do l make an appointment

Mike Cofer | Oct 17, 2020
Barbara De Leon | Oct 17, 2020

Online or in person

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I need to have my phone screens replaced before I turn in for my new phone. Do I need an appointment?

Tami OBrien | Oct 17, 2020
mely Esp | Oct 17, 2020

Not at the Woodlands but you may need to wait a little bit...

I need an appointment

Jonathan Carroll | Oct 18, 2019
Javier Mauricio | Oct 18, 2019

Don't just go and they help you there

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HOW DO I CANCEL AN APPOINTMENT FOR TOMORROW 10/1/ 2019 TO HAVE MY BATTERY REPLACED?

Nancy Johnson Hicks | Oct 18, 2019
David Williams | Oct 18, 2019

Call the store.

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CAN UP DATE MY COMPUTER HERE?

Juka Barona | Oct 18, 2019
Scott Albright | Oct 18, 2019

Yes. ...but what kind of update are you referring to?

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how do I make an appointment

Margarita Rose | Oct 18, 2019
Ann Gorman | Oct 18, 2019

Just go on line, it's so easy!

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Do you have AirPods in stock right now?

Jose Ortiz | Oct 18, 2019
Camille C | Oct 18, 2019

They should have them

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do i need a appointment

david kennedy | Oct 18, 2019
Jason Helm | Oct 18, 2019

Sophie is correct. Without the appointment you could be waiting a while. Also fir repairs plan on coming back the next day

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I have malware and a virus on my computer should i bring it end for repair?

DAN THOMPSON | Oct 18, 2019
Camille C | Oct 18, 2019

Yes they will tell you if there is a cost for repair

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Hello, could I speak with a worker who speaks Spanish?

Veronica Villarreal | Oct 18, 2019
Ghost | Oct 18, 2019

Call the store

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How much it cost to repair a broken phone frío the screen

eidy Tovar | Oct 18, 2019
Hour LongLoner | Oct 18, 2019

It usually somewhat expensive it just depends on how bad it's broken. Call them

How can i unlock a phone without the use of ITunes

Angelo Aguon | Oct 18, 2019
Chadsr Ladner | Oct 18, 2019

I would go to the Apple store they are very knowledgeable and friendly

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I just wanted to ask about iOS 13 on the iPhone 6 are yall going to give the 6 iOS 13 I never had no problems at all had this phone for 4 years and it still works perfect and my battery Heath is at 100 percent

Brad Elliott | Oct 18, 2019
Ghost | Oct 18, 2019

Battery health is extremely unlikely, if that's the original battery you got 4 years ago. iOS 13 for an iPhone 6 is about as likely as the above statement, so no.

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How to make an appointment

Fred Ogbutor | Oct 18, 2019
Hour LongLoner | Oct 18, 2019

You can also call to make an appointment

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Do you have the airpod in stock

Marta Jimenez | Oct 18, 2019
Michael Adame | Oct 18, 2019

No

Where are you located

michelle hart | Oct 18, 2019
Rose Ramos | Oct 18, 2019

Apple store is located on lower level of the mall between Nordstrom and the Food Court. For more accurate info use the mall web sight

how to make an appointment

Anja Johanna | Oct 18, 2019
Timothy Smith | Oct 18, 2019

Call them on the phone and schedule

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I have an I phone 7. It went black and will not come on. Can you retrieve my information I have on the phone. I did not back it up to iCloud. I received my new one thru my warranty they told me you could possibly retrieve the info before I return it

Alicia Anderson | Oct 18, 2019
James Beck | Oct 18, 2019

No they cannot. Apple can repair hardware but they are not a data recovery center. Which, unfortunately, if you didn't back up, that's what you need. I would advise looking into a company called drive savers. They're based out of California so you'd have to mail your old phone in but they are data recovery experts. I would also advise signing into the same apple ID on your new phone as sometimes information saves automatically even if it isn't backing up so sometimes stuff comes back. Lastly and this may be obvious now but turn on automatic backups on the new phone from here on out. Hope this helps.

Do I need an appointment to set our two new apple watches?

Hooshang Guilak | Oct 18, 2019
James Beck | Oct 18, 2019

Not unless there are technical issues

What is the price of a iPhone 8 ,64gb

Todd Watrous | Oct 18, 2019
James Beck | Oct 18, 2019

All prices can be found online at apple.com No black Friday sales.

How do I make an appointment?

Emily Eddington | Oct 18, 2019
Michael Adame | Oct 18, 2019

Online or phone.

How much is it to fix my screen ony iphone 6s plus

Elaine Edmond | Oct 18, 2019
Surendra Adhikari | Oct 18, 2019

Should be around$30-$40 if you still have apple care

Like to make an appt (genius bar), . Have 2 iphones, we need different id & pw as we get each others messages.

Subrata Mitra | Oct 18, 2019
Surendra Adhikari | Oct 18, 2019

I don't think so

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Can I make an appointment for tomorrow morning.

Claudia Goodman | Oct 18, 2018
Danny Minor | Oct 18, 2018

Yes.

my beats headphones broke leaving for school saturday can i get them replaced? bought in nov 2017

Trish Glass | Oct 18, 2018
Louis Hearn | Oct 18, 2018

Yesyou can upgrade them too. This is a great store they should have everything

Where should I park for quick accessibility to store?

Southern Hospitality | Oct 18, 2018
Emmanuel Morales García | Oct 18, 2018

Wherever side. All mall have accessibility to the store

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my touch screen does not work. what is the next option

Becky burleson | Oct 18, 2018
Joe Flores | Oct 18, 2018

Make an appointment with the genius bar at the local Apple store. They can give you your options for repair or replacement.

Want to make an appointment for tomorrow May 23

PJ & Marlene Smith | Oct 18, 2018
Maria Moreno | Oct 18, 2018

Call and say you want to speak to a manager always work

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Can I get a phone battery replacement at this store as a walk-in or do I need an appointment?

Mike Cherry | Oct 18, 2018
Maria Moreno | Oct 18, 2018

You must made an appt

My iPhone x is not working it has been spooling all day and hot to the touch I’ve been having problems with the phone since December last year after I bought it please can you get me in tomorrow at the woodland store to fix/replace it.

Linda Williams | Oct 18, 2018
Jason | Oct 18, 2018

You have to go online to make an appointment.

i need a appointment

Craig | Oct 18, 2018
Ismael Rodriguez | Oct 18, 2018

No, but it would help you with quicker service

I need an appointment for help with my I pad and cell phone

Bonnie Thompson | Oct 18, 2018
Ismael Rodriguez | Oct 18, 2018

No

Is an appointment required?

dyan hutchins | Oct 18, 2018
Ken Beal | Oct 18, 2018

Battery replacement

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Can I buy a phone at store

Carol Moore | Oct 18, 2017
STUTZ Studiowerks | Oct 18, 2017

Yes

Do I need an appointment to buy an iPod pro

A Google User | Oct 18, 2017
Asad J | Oct 18, 2018

No, you can walk in and tell them you want to buy

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