Address: Edens Plaza, 3232 Lake Ave, Wilmette, IL 60091, USA
Phone: +18662517130
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Rene Granados
Awesome store and the stuff is very helpful and friendly so willing to help customers, highly recommended.
Emma Marie
This place was so helpful and awesome for buying my first pair of Birks. Plenty of staff around that made sure you knew what you were looking for and got what you wanted. Thank you!
Kelly Tooker
The sales staff was very knowledgeable. I tried on several pairs in both the classic and soft bed, with leather and synthetic uppers. Because I was shopping for Birkenstocks specifically it was great to have so many options, unlike other stores that only feature a few styles. I will shop here again.
Alice Phillips
I've purchased several pairs of Birkenstock sandals from this store and they are always pleasant and accommodating to me. The sales person that helped me on my last visit was super helpful considering I couldn't figure out which style I wanted....lol ....They're doing a wonderful job to manage the customers want. And they very knowledgeable and talk to you on professional way. keeping numbers of people manageable in the store & servicing people quickly but without rushing them. Bought a new style of Birkenstock. And the price was reasonable. Loved Birkenstock because it's really comfy when you use it and high-quality product. This store exceeds my expectations. Had a wonderful experience buying Birkenstock to this location.
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Hello and thanks for your inquiry. All staff members wear masks at all times in our store. All customers are also required to wear masks at all times. We are very firm on this. We do our very best to maintain 6' physical distancing and hand sanitizer is available at all times. If we feel that our store is becoming too crowded, we will ask customers to wait outside until someone leaves. If you prefer, we also offer curbside pickup and can bring your purchase out to your car. Please don't hesitate to contact us if you have any other questions!
I'm so sorry, Nicole - we do not have a repair shop in our store. Do you live in the Chicago area? If so, we have a list of local repair shops in the area. If you provide your zip code, we might be able to direct you to something in your area. Thanks for contacting us! Sincerely, Kristin Complete Birkenstock 847-251-7130
Hi Phoebe, Thank you for contacting us! Unfortunately, we are sold out of all Arizona big buckle light rose sandals. Sincerely, Harout
Hi Lea, I'm so sorry, we do not offer gift cards online. But we do sell gift certificates over the phone, then we can mail them wherever you like (to the buyer or the recipient). The certificates can be redeemed only in our Wilmette store. Please let us know if we can help with anything else! Sincerely, Kristin Complete Birkenstock 866-251-7130 (toll free)
Hi Joyce, Yes, we do have some of the EVA waterproof sandals in our store. We do not offer them on our website and do not ship them, because our inventory is so limited. We keep them for our in-store customers only. If you are in the Chicago area, we invite you to stop by and see what we have! Please let us know if you have any other questions. Sincerely, Kristin Complete Birkenstock 847-251-7130
Hi John, It's just referring to our store hours.... we close at 8pm tonight. But our business is not closing in general :-) Please let us know if you have any other questions! Sincerely, Kristin
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