Smith's Pharmacy

Category: Pharmacy in West Valley City, Utah

Address: 4643 4000 W, West Valley City, UT 84120, USA

Phone: +18019681896

Opening hours

Sunday: 10AM–1PM

Monday: 8AM–1PM

Tuesday: 8AM–1PM

Wednesday: 8AM–1PM

Thursday: 8AM–1PM

Friday: 8AM–1PM

Saturday: 9AM–1PM

Reviews

Tyler Salazar

Oct 14, 2022

I have been using this Pharmacy for years. The professionalism and service is outstanding. The techs are always so helpful and friendly. Mark always goes above and beyond to help anyone around.

Darbi Trease

Sep 28, 2022

Everyone at this pharmacy has a poor attitude. They hold your pills hostage and talk down to you. They screw up medications and give out personal messages to people that are not the patient. Highly unprofessional and actually illegal. Mark the lead tech should be fired for how he conducts himself. Absolutely appalled at how he treats people. Corporate will be contacted.

gregory allenbach

May 14, 2022

Update 05/14/2022: The original review was posted some time ago, after a long period of frustration. There has been massive improvement with this pharmacy over the past several months. I am not sure if the pharmacy has a new manager, but there are a lot of new faces since the start of the year. The newer staff are much friendlier and efficient. Waits have gone down drastically and medications are in stock. So, while my original review was honest, please know that there have been massive changes for the better since the start of 2022. As if now, I would give this pharmacy 4 to 4.5 out of 5 stars. Original review: Incredibly rude, unfriendly and the store needs to clean house. I hate to ever say people need to lose their jobs, especially these days. However, Smith's needs to clean house with this pharmacy location, and try harder. If you don't want to work at a pharmacy, then don't. If you don't want to pretend to have a personality and be reasonably polite to customers; see ya. If you want to be rude, here is your pink slip and directions to the door. I have gone to this pharmacy for going on 2 years. They have had o e decent staff member, and I felt bad for her. I sure wouldn't want to work with her peers. There are too many people who want decent jobs to waste them on most of this pharmacy staff. Rarely ever get upset, this is the first time I have posted a review like this... but this type of rude service should get resolved, not =earned with a paycheck.

Mark Glenn

Feb 23, 2022

Absolutely worst pharmacy customer service experience I have ever had. 5 people on duty, only person waiting. 10 minutes before anyone acknowledged my existence eventhough 3 people walked past me. Called "bud" when finally talked too.. Told to move because I was at the wrong register. Not asked. TOLD!

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Questions & Answers

Do you rent crutches?

A Google User | Oct 16, 2020
José Ventura | Oct 16, 2020

No buy

What time does the drive thru close

Felicia Burnett | Oct 16, 2020
Richard Lyman (Rich) | Oct 16, 2020

9pm

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