Shake Shack

Kaitlyn Mah

The employees here don’t even look like they’re working. All fun and games. That’s probably why they lost my friend’s order ticket and made us wait over 30 min for a to-go meal they didn’t even realize was missing. After we inquired about the order and said we’ve been waiting a long time, they were super nonchalant about losing the order. They could’ve offered compensation to make up for their shortcomings but they honestly didn’t seem to care at all. Disappointed and won’t be coming back.

kat m

Well the food was good, but we did not get the hot dog we ordered and instead got… someone else’s leftover chicken bites?? We got a very greasy box that had clearly already been handled with 4 chicken bites in it and they only come in 6 or 10, so… very grossed out.

Gaylene Kihs

Pre-corona virus review. I've been to a bunch of Shake Shack locations in the LI area but the Melville one is one of my favorites. Of course the menu is what everyone knows it to be, and the food here is consistently good just like other locations. I do like this one since the seating area is pretty large, it's clean and I like the large parking lot. They get the food out pretty quickly. Never had any complaints so I guess I'm lucky since there seems to be some subpar reviews of this location. Hey, it sure beats McDonald's, right?

Jack

You know, every time I finish eating at Shake Shack, I always remember how overrated it is and I tell myself to not go again in the future. Shroom burger is super crunchy but size is so small and overpriced. Oh Shake Shack… Imagine if you had a double sized shroom burger…