Hyatt Place Saratoga/Malta

Kathleen Ricchetti

Had to go out with wet hair. Dryer in room didn’t work. Went downstairs to ask them to bring me up a new one. Waited 15 minutes no one showed up. Called downstairs and she forgot. Calls back in 5 minutes to say they don’t have any extra Going to be here another night and not having a dryer is not going to work. So 1 star it is

Erin Kimberly

Stayed here for my friend's wedding and it was less than impressive. First the room was not well cleaned, a giant brown stain on the carpet in front of the couch, the coffee cups with the coffee station were not cleaned (still had coffee remnants inside from previous guests). They were in some sort of linen shortage and seemed very pressed we asked for extras. The pool closes at 9p, very early for late travelers. Restaurant advertised was closed by the time we got there at 8p, which was part of the consideration for why we chose this specific hotel. And lastly we requested house keeping do a full clean for the couple for when they returned from the wedding ceremony and the room was not cleaned. Which we suspected wouldn't be, ad they seemed again, pressed, to be asked to do anything. Absolutely would not recommend.

Harry O

We did not stay here but attended an HOA meeting but I did walk the premises and liked what I saw in comparison to the many motels in our 25 years of travels. It was a shame that State Farm left this area which left this Hyatt Place a "Hidden Gem" to this area due to its local to the defunct State Farm Headquarters. However a bonus to travels who like the road less traveled for wear and tear!

Paul Lewis

The rooms aren't too bad but some of the staff are incredibly unwelcoming. In a way I'm glad they had such poor service because without it I would have never had the pleasure of staying at the Hilton Home 2 Suites which cost less but includes much more. So 3 stars to them for chasing me away.