Vespa Salt Lake

Kara C

I bought a Vespa from these jokers a couple years ago however they claim they are owned by different folks now; the son claims they’ve always owned Salt Lake Vespa. Horrible service, hard to communicate with and to top it off we spent $400 on a matching carry box that SLVespa connected to my Vespa. I hadn’t gone 700 miles and the box fell off and nearly destroying it. You guessed it; SL Vespa won’t even answer their phone. The line is once again disconnected. Don’t buy from these people.

Rebecca Lacey

The responses to these very serious issues!!! Thanks but I’ll find a shop that actually cares about my investment!

Rachel Van Anda

Horrendous experience. My bike was NOT fixed - it ran once, and then would not start again after. Had to tow it to a different shop where I paid all over again for the same work. They DO NOT stand by there work. Not only did all of that happen, but they absolutely destroyed the appearance of my bike - deep scratches on every panel and a three inch gouge in the windscreen. Think before dropping your bike off with these people - you may seriously regret it. There are other shops, please think about that for your own sanity. Such a frustrating and inexcusable experience. I paid a hefty price for storage too just to have my bike ruined. Terrible.

Alex Chagovetz

This place is a hot mess ran by some very nice folks! I dropped of my scooter after getting a flat rear tire. Asked the guys there to change it, do an annual tune up and see if they could get my LX150 to start better. Despite leaving a note with my contact information with the scooter I had to call the shop the next day. I made a tire choice and asked that they call me at the end of the week with an update. Come Saturday, no call, so I call on Tuesday, only to find out they only just then ORDERED my tire after the scooter had been in the shop a week. Okay, I am told another week. I ask again to be contacted on Saturday with an update and surprise surprise no call. So I call on Tuesday and just ask for my scooter back as they have done $500 worth of work WITHOUT first discussing if that was okay. I came to pick up my scooter and pay the bill It became obvious why I never got any phone calls that I asked for, because they had simply not written down any contact information for me. a week after I got my scooter back it doesn't start anymore........ Talking to one of the guys from the shop later on the phone, he didn't know they have a 60 labor warranty. He also said they could not help with transportation to the shop despite 2 separate pages on their website stating they transport scooter to the shop for you upon request. This is a slow, incompetent and expensive scooter shop that I would not recommend to anyone. I'll also be contacting Piaggio to lodge similar complaint as they are the authorized Vespa repair shop in the valleyand I do not think they represent the high standard that that company has set for their scooters.