Norris Hills Apartments

Category: Apartment building in Norristown, Pennsylvania

Address: 1830 N Hills Dr, Norristown, PA 19401, USA

Phone: +16102327802

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: 9AM–3PM

Reviews

Mary Mancini

Oct 3, 2022

Going on 3 years at thier maple house location. Maintenance has been for the most part always helpful and timely. The first yr I was here it was diff owners. My rent has gone up (from cost of living and inflation) 211 dollars more in total. I'm hoping they skip a rent increase for renewal. I'd love to use the pool which is the other location.. was told that was in the works no word yet. Overall happy here noone bothers us.

Alex Rogers

Sep 28, 2022

If you value peace, comfort, and safety, don't make the mistake of moving to Norris Hills. The leasing office has no evening or weekend hours and is often empty even during office hours. They do not answer phone calls during office hours ~80% of the time. There is a huge amount of turnover in the office staff so it is often unclear who to contact, or how to contact them. I've never seen someone as incompetent as the person in charge of the office. Maintenance is usually quick, but if you have a non-maintenance issue then expect to wait several days for a reply if you're lucky enough to get one at all. The buildings are poorly kept. The walls and ceilings are paper-thin and you will hear all of your neighbors flushing toilets, walking, coughing, and everything else. The tenants generally do not care for others and many of them play loud music, shout, and leave trash everywhere. I have seen dirty diapers, old food, and other garbage strewn around the hallways and in the parking lots. I have no idea when the buildings are cleaned, if ever. The hallways are full of cobwebs and the carpets show decades of staining. The corner of the laundry room floor was covered in a thick layer of white mold and there are drain flies everywhere. The sewer lines are in disrepair and sewage backs up into the apartments. Most buildings have no functioning locks on the doors. The mailboxes do not lock properly. The pool and gym were closed several times due to tenants fighting with lifeguards and vandalism. This didn't stop the leasing office from charging everyone $25 monthly for the gym and pool fees. Cars are frequently sideswiped in the parking lots and on the street. Management does nothing to help tenants and they do nothing to discourage poor behavior. I would recommend any apartment over this one. If you're considering renting this place, try driving through the neighborhood on a weekend night first.

Mia Jones

Sep 21, 2022

This place is disgusting. We have roachs from the dirty neighbors and they are so loud. The walls are thin so you hear everything and maintenance and the apartment complex are useless. DONT MOVE HERE!!!

Matt Prendy

Sep 14, 2022

Property management is a joke

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Questions & Answers

What are the pool hours?

Cheryl C | Oct 17, 2019
ROCIO MALDONADO | Oct 17, 2019

Usually 10am to 6pm every day

How much two bedroom apartments in that community

Camila Lopez | Oct 16, 2021
Nicole Friel | Oct 16, 2021

I'm not sure, because I live in a one bedroom right now. They have been making improvements recently so I'm going to guess maybe $1200, but call them to check.

Do you offer a security deposit alternative?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

Yes, you have the option to pay a one-time fee as low as $199 in place of a security deposit if approved.

Is there a fitness center?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

Yes, we have a fitness center with both strength and cardio equipment available for our residents.

How can I see what apartments are available?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You can visit https://berger.myresman.com/Portal/Applicants/Availability?a=1539&p=a9189025-ac9c-4dff-bed5-341bc37f0719 to see what we currently have available.

How can I tour the community?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You can schedule a tour online here https://www.iloveleasing.com/pub/tour/?id=boeulcgt&sid=cmhgahisel or by calling the leasing office at 610-232-7802.

How does the 30-day guarantee work?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.

What happens if I have an urgent service request outside of office hours?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

Norris Hills offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.

What happens if I eventually need a different size apartment?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You can transfer to another size apartment, or another Berger community, and restart your lease at any point in your residency without paying a transfer fee.

How do I break my lease to buy a house?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.

Am I allowed to sublet?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

You are free to rent out your apartment on Airbnb.

Can I break my lease for a job transfer?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.

Are these apartments pet friendly?

Rachel Renter | Oct 16, 2020
Norris Hills Apartments | Oct 16, 2020

Yes, you are free to have up to 2 pets of any weight. There is a one-time non-refundable pet fee of $150 per pet. The monthly pet rent is $25 per pet.

With all due respect do you admit section 8 vouchers?

Que busca Canto de piojo (Prefierostarsola) | Oct 17, 2019
Layoya Torian | Oct 17, 2019

Yes

is this a senior apartment complex

Ken Fowler | Oct 17, 2018
Norris Hills Apartments | Oct 17, 2018

Hi Ken - This is not strictly a senior apartment complex but we do have residents of all ages. Please let us know if you have any other questions. Have a great day, Ken!

Do you take housing

Doreen Hill | Oct 17, 2018
norman kinback | Oct 17, 2018

Yes we paint houses

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